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ZibiJ
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Message 1 of 2
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printer not workink ink error

HP ENVY Photo 6234
Microsoft Windows 10 (32-bit)

Hi 

I need help with my printer.

Its stop work and I have this message on the screen:

Cartridge cannot be used until printer is enrolled in HP Instant Ink.

Please help me

 

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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printer not workink ink error

@ZibiJ, Welcome to the HP Support Community!

  • Is the printer enrolled in Instant Ink?
  • Are you still using the Instant Ink cartridges?

The Instant Ink cartridges will not work once the account is canceled and you are supposed to replace the Instant Ink cartridges with the regular HP ink cartridges. 

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

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