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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎01-07-2021 09:38 AM

HP Recommended
Product: HP Envy pro

Printer says it comes with 6 months free instant ink but has come with no code or anything and when I go on the instant site it wants me to buy a plan already when I just want the 6 months I’m entitled to first without paying for another which I won’t need when I’m able to apply this please help me 

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1 REPLY 1

‎01-08-2021 03:40 AM

HP Recommended

Hi @H1999,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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