printer trouble

[Jenymae]

I would like to update my cardnumber but can't find where to update is, HP's helpservice keeps telling me to do this on my accountpage, but there is no option to do this. Could someone tell me where to do this so that the supsension on my account can be lifted and I can print again?

[Anand_Andy]

Hi @Jenymae,

Welcome to the HP Support Community

I understand need help with updating your payment details for your Instant Ink account. Not to worry I will help you to get a resolution to resolve the issue.

• Sign into your Instant Ink account .
• Open Account in the left menu.
• Click Billing > Change Payment Method. Make sure postal codes are in the correct format.

Also, refer to this document: HP Instant Ink - Manage your account

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I hope that answers your concern adequately. Let me know!

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