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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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pri9nter won't work. error on display Cannot print. visit instanink.com for information. do not want to use instanink. how do I bypass this error message on printer and proceed printing?

13 REPLIES 13
HP Recommended

Hi @revgrammy,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to print.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

HP Recommended

Problem solved. Bought another printer. Will not be forced to use instanink.com.

HP Recommended

I respect your decision.

 

Have a  great day! 

 

Stay safe!

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I'm having the same issue.

HP Recommended

I cannot get the printer to print. Was told to shut it down but it won't do that. Has been saying it would shut down for at least 30 minutes and nothing happens. How can I get it to work?

HP Recommended

Hi @Jennifer110, @ajmaijala, @Ras-lee,

 

 

Welcome to the HP Support Community

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

HP Recommended

Printer won't allow me to do any further scanning. Said I needed to sign-up for this service. Now that I'm signed-up, what will be needed for me to resume scanning?

HP Recommended

I had a paper jam , I cleared it  , then when I print a copy , it copies , then eject all of my copy paper .

HP Recommended

Having same issue and unable to solve it.

Kindly let me know a step by step solution to solve and bypasss this issue

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