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‎04-11-2022 09:23 PM - last edited on ‎04-12-2022 11:39 AM by Moderator

HP Recommended

My HP OfficeJet 8022 printer will not print since it shows an error "Cartridge cannot be used until printer is enrolled in HP Instant Ink." I am enrolled in the HP Instant Ink plan and need to resolve.

 

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2 REPLIES 2

‎04-13-2022 10:42 AM

HP Recommended

@TexanVet

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Let's remove and add web services: To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services.

 

To set up Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ). 2. Touch Web Services Setup . 3. Touch Yes to accept the Web Services terms of use and to enable Web Services. 4. The Printing status appears and then prints Get the Most out of Your Printer. 5. The Web Services Settings appears.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day! 


 


I am an HP Employee

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‎04-15-2022 04:29 AM - edited ‎04-15-2022 04:31 AM

HP Recommended

See this https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/My-printer-is-off-line/td-p/83510...

 

HP Instant Ink

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