• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎07-17-2020 03:00 PM

HP Recommended
Product: HP ENVY 4521 imprimante
Operating System: Microsoft Windows 10 (64-bit)

Lors de l'allumage,  est inscrit le message suivant "ERROR CODE 0X83C0002B". Elle le faisait de temps en temps. Mais elle le fait  systématiquement depuis 2 jours et impossible de s'en servir pour imprimer et/ou scanner. 

Que peut-on faire?

Cordialement 

1 REPLY 1

‎07-17-2020 03:57 PM

HP Recommended

Hi Adibelle ,  

 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.  If you prefer, you can get access to the your region HP support: https://support.hp.com/fr-fr  

 

Any doubt feel free to send me a private message.   

 

Thank you again. 

I work on behalf of HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.