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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Isa100
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problem instant ink/deskjet 3700

HP Recommended
Microsoft Windows 10 (64-bit)

Hello! Since a while i've got a problem with my deskjet 3700. I was printing some stuff and everything was good and then the printer stops! the connection was working,i thought was just a cartridge problem(the black was finishing)then i change it but nothing. the yellow linght of the printer is blinking also if it was conncted to the wifi...and now i don't know how to connect it again! how can i do? i usually also use the hp smart app for connecting it but it doesn't work,don't know why...

Help me please!

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TEJ1602
HP Support Agent
HP Support Agent
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@Isa100, Welcome to HP Support Community!

 

Follow te steps below-

 

Connect the printer with WPS

Use WPS to connect the printer to your wireless network.

  1. Locate the WPS button on your router, but do not press it yet.

    If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

  2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

  3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

    NOTE: 

    HP Tango printers: Press and hold the Wireless and Power buttons on the back of the printer for 5 seconds. The Edge lighting flashes blue to indicate the printer is in WPS mode.

  4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

    NOTE: 

    The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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