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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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problem with printer not printing keep saying instant ink problem

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what do instant ink problem mean on my printer it will not let me print some one please help me

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@laveta2071, Welcome to HP Support Community!


To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.


In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.


Keep me posted.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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This "help/Support" site is a joke.  I spent 3 hours trying to talk to someone about this issue...they must not have any customer service reps.    I had the same "error" on my printer.   It appears that you have to sign up for instant ink and provide them a credit card to purchase ink from them.  I almost did that, however this issue will not allow you to print the claim code that they ask for.   Lucky for me that it didn't.   I replaced the ink cartridges and the printer is working fine. 


Replace your cartridges to fix this issue or update your credit card information.



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