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‎12-21-2023 04:03 PM

HP Recommended

new cartridges aren't working

1 REPLY 1

‎12-21-2023 09:45 PM

HP Recommended

Please read this post then provide some details.  What printer model?  Are there any error messages on the printer or computer screen?  If so what exactly are the error messages? Are the cartridges HP Instant Ink cartridges?  Do you have an active Instant Ink account?   


Bob Headrick,  HP Expert

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