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06-13-2022 02:34 PM
HP Envy 5055 Printer. I have not received any ink cartridges in months. I am still being billed monthly for my usage. Just wondering why and if there is a telephone number where I can talk to a person. My printer shows expired on your website but I was not aware that was applicable to this program.
06-13-2022 07:25 PM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
Alternately, you can click on the Virtual Assistant. When the assistant opens type "Where is my ink?" (w/o the quotes). The system will ask a few questions and then schedule your shipment.
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