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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
bsaintlouis05
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remove and reinstall the indicated cartridge, making sure it is correctly installed

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Hi All

I have subscribed to HP instant ink cartridge replacement program.

 

I have replaced my colour cartridge by another one sent by HP and I keep getting the following message :" remove and reinstall the indicated cartridge, making sure it is correctly installed".

My printer is  "HP ENVY Photo 6234" printer. If anyone has the solution to this problem, would you mind posting it to me?

 

Thank you in advance for your help.

 

HS

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Jay_G24
HP Support Agent
HP Support Agent
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Hi @bsaintlouis05

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
12,642 12,611 975 1,106
Message 2 of 2
Flag Post
HP Recommended

Hi @bsaintlouis05

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

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