return of use and unused ink cartridges

[watersteel]

Order# [edit]

My old printer would not print because of false errors about paper jam. The model was a HP Office Pro 8620. I had just purchase (2) Magenta 951, (2) Yellow 951, (2) Cyan 951 and (1) Black cartridges. My new printer is a HP Office Pro 9015 that uses a different cartridge system and I would like to return the 951 cartridges. Three unopen and four open cartridges.

[Cheron-Z]

@watersteel

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

[Alex921]

Hi @watersteel 

you need contact sales team to get information about how to return the ink cartridges, here you have the phone number for sales team[edit]

Hope solve your doubts, if yes, let me know it