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‎11-16-2023 11:37 AM

HP Recommended
Operating System: Microsoft Windows 11

If my plan is for 50 pages a month, and l have a rollover total of 78 pages, which l have, and l print 70 pages this month, do l get charged extra for those 20 pages, or do they just reduce my rollover pages to 58?

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2 REPLIES 2

‎11-17-2023 03:08 PM

HP Recommended

Hi @Charette8596,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

Please contact the 1st holder person and ask them to cancel their Instant Ink Account

 

You may also refer to this document: HP Instant Ink - Manage your account 

please refer to this content  How are pages counted for Instant Ink?

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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‎11-17-2023 07:38 PM

HP Recommended

Your reply doesn't answer my question at all.

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