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06-15-2022 09:58 AM - last edited on 06-17-2022 11:05 AM by Ric_ob
The printer displays the following error
"the indicated cartridges are not communicating correctly with the printer"
I have read
None of which helped.
I can conclude all threads can basically be summarised by the last link I gave. That is, I have tried:
- Resetting the printer (no use)
- Clean the ink cartridge and carriage electrical contacts (no use)
- Single cartridge mode (works for black but not tricolor issue persists)
06-18-2022 12:42 PM
Welcome to the HP support community.
I understand that you are getting a cartridge issue, and I am glad to assist you.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a cartridge issue.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
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Keep me posted.
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