trio ink cartridge not working hp insta ink

[crazy_nutter]

Hi there

just recieved my ink cartridges from hp insta ink but thetri colour one wont work, the light for it just flashes, iv tried to clean it as sugested but it still doesnt work and turned it off many times. 

thanks

sarah

[Kumar0307 · Accepted solution]

Hi @crazy_nutter

Welcome to the HP Support Community. I'd be happy to assist you.

What model printer are you using?

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

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