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MARGARET2020
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uUNABLE TO PRINT FROM MY LAPTOP TO HP ENVY 5644 PRINTER. Configoration problem eror code 0x80004005

HP ENVY 5644 PRINTER
Microsoft Windows 10 in S Mode

WHEN I TRY TO PRINT DOCUMENTS TO MY PRINTER I GET A CONFIGORATION PROBLEM CODE 0x80004005.

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uUNABLE TO PRINT FROM MY LAPTOP TO HP ENVY 5644 PRINTER. Configoration problem eror code 0x80004005

@MARGARET2020,

 

Welcome to the HP Support Community!

  • Are you able to make a copy?
  • Are you able to move the carriage manually?

Meanwhile, I recommend you follow the below steps and check if it helps.

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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