Showing results for 
Search instead for 
Did you mean: 
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
New member
1 0 0 0
Message 1 of 2
Flag Post


unable to sign up for instant ink free printing plan

HP Recommended
Microsoft Windows 10 (64-bit)

hi - purchased a new deskjet 2680 printer, it shows up the free printing plan when initially trying to sign up, but then after logging in, it switches to the paid plan! How do I sign up for the free printing plan?

I have tried removing web services and doing full factory initialize, but still same problem!


Please let me know.


HP Support Agent
HP Support Agent
14,452 14,454 1,426 1,694
Message 2 of 2
Flag Post
HP Recommended

Hi @ksme


Welcome to the HP Support Community. 


Enroll the printer in Instant Ink using these steps - HP Printers - Enrolling in HP Instant Ink


Once you have enrolled the printer, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 


Let me know. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day!

I am an HP Employee

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation