01-05-2020 09:52 AM
i installed the new color cartridge which has been sent to my from hp, but suddenly my printer keeps telling me that i can't use the cartridge because i'm not enrolled to hp instant ink service....but that's not true! how can i solve this problem?
01-07-2020 01:05 PM
@grta, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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