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I tried to add an updated credit card. But I'm getting a n error message and am unable to use my printer.

1 REPLY 1
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Hi @Katie225,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Are you enrolled in the instant ink program?
Kindly help us with more details and what is the error that you are getting.

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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