@Mappy1
Welcome to HP Support community.
Check the printer preferences
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Search Windows for printers, and then click Printers & scanners in the list of results.
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Click your printer, and then click Manage.
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Click Printing Preferences.
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Click the Paper or Paper/Quality tab.
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In the Type or Paper Type field, make sure Plain Paper is selected.
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Adjust the print quality.
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HP Inkjet and LaserJet printers:
In the Print Quality field, make sure Draft or Normal is selected.
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HP Laser printers:
Click the Graphics tab, and then click Standard in the Quality field.
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Click OK or Apply to confirm the changes.
Update the printer firmware
For steps, go to Updating or Upgrading Printer Firmware.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee