• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎12-08-2022 11:33 AM

HP Recommended
Operating System: Microsoft Windows 11

The problem is my HP account has an old credit card number: have spent a week trying to get to BILLING to put in new number.  This email may have started a new account.  I don't care - just let me change my BILLING information!

 

Barbara Hudgings

Envy 6455 All in One

Category:
1 REPLY 1

‎12-13-2022 05:33 AM

HP Recommended

Hi @Bottenfield,

 

Welcome to the HP Support Community

 

I understand need help with updating your payment details for your Instant Ink account. Not to worry I will help you to get a resolution to resolve the issue.

 

Also, refer to this document: HP Instant Ink - Manage your account

 

Reference Image:

 

I hope that answers your concern adequately. Let me know!

 

 Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.