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DianaPaola
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what is the hard disk

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my computer doesn’t turn on because i need to install an operating system on my hard disk

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what is the hard disk

@DianaPaola,

 

Welcome to the HP Support Community! 

  • What is the exact model for your computer?
  • What is the operating system you were using?
  • What is the exact issue you are facing?
  • Do you have your recovery media to install the operating system?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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