cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
NoFix
New member
5 3 0 0
Message 1 of 2
147
Flag Post

Solved!

when to install the new instant ink cartridges

HP Recommended
Microsoft Windows 10 (64-bit)

I have just enrolled in this plan and got my first set of cartridges. Recently, I replaced 3 of the 4 cartridges with my own purchased HP ink and they will last for a while. Now, my printer indicates that I soon need to replace magenta. My question is: will I be charged under the subscription when I only use one out of the four instant ink cartridges?

1 REPLY 1
Bob_Headrick
Level 16
Level 16
33,306 26,661 2,425 8,957
Message 2 of 2
Flag Post
HP Recommended

Yes, if there are *any* Instant Ink cartridges the pages printed will count toward your Instant Ink usage.  It may be better for you to remove all retail cartridges once the Magenta runs out and save them for later.  If you ever cancel the Instant Ink subscription you will need to replace the Instant Ink cartridges with retail cartridges.

 

See here for information on how to store opened cartridges.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation