while printing with inktank 410 in a4 photo paper color Smearing

[koushikb21]

Hello Guys,

I have noticed a very strange issue with inktank410 wireless printer. .

When i am printing in a Kodak or any photopaper

if its 4 x 6, or 5 x 7 inch with resoliution 300dp the photo on glossy is good but

but when i am printing in A4 glossy and 6 x 8 glossy paper, the color specially deep/black color smearing, and if you touch it with fingers it will come out from paper.

I have noticed its happening from day 1, no matter if i wait 10 minutes to 1 hour.

kindly suggest me

thanks

koushik

[TEJ1602]

@koushikb21, Welcome to HP Support Community!

Do you have issues with printing on regular plain paper?

Does the A4 photo paper meet the printer specifications?

Also, refer to the document HP Printers - How to Print Photos (Windows)  for help.

Make sure the paper used is supported by the printer, refer to the document Product Specifications for the HP Ink Tank Wireless 410 Printer (Z6Z95A).

Keep me posted for further assistance.

[koushikb21]

Hi There,

Sorry for late reply.

I do not have any issue while printing in a regular paper for daily use.

the issue i am facing only while printing the A4 Glossy photo paper.

Other size like 4 x 6 or 5 x 7 glossy paper just fine.
here is the details -

KODAK 200GSM A4 INKJET PAPER- facing Issue

KODAK 200GSM 6x4 INKJET PAPER- No Issue

JK Copier Paper - A4, 500 Sheets, 75 GSM, 1 Ream - For daily printing, no issue

Thanks

Koushik

[TEJ1602]

@koushikb21

This clearly is an issue with the photo paper used, try using a different photo paper, I'd recommend HP Photo Paper.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[koushikb21]

Thank you for your solution, please let me try with the Hp Photo Paper

I will  update here soon,

thanks

koushik

[TEJ1602]

@koushikb21

Sure, keep me posted for further assistance.

Cheers!