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Nataliekanfi
New member
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Message 1 of 2
100
Flag Post
HP Recommended

won't print

Example:officejet9700
Microsoft Windows 7 (32-bit)

Hi

Magentta colore finshed so I've changed for a new one.

the instruction bar said that something is wrong with the ink

I went to buy another one and sent the first one for check

instaleed the new one

same eror

wont print at all

recvied the old one

inatleed it

eont work

3 times!

 i tried everything, turned off the computer , tried the onlinre support.nothing works

frustrated

 

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
51
Flag Post
HP Recommended

won't print

@Nataliekanfi

 

I appreciate all your time and efforts, this is a hardware issue with the printer.

 

I would personally suggest you contact our HP Support. 

 

Click here: www.hp.com/contacthp

 

Keep me posted on further assistance. I hope that helps! 

Thank you for joining the HP Community.

Have a great day ahead!

Raj1788
I am an HP Employee 

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