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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP ENVY 5020 All-in-One Printer

you have sent me the wrong size cartridge

 

1 REPLY 1
HP Recommended

Hi @Arlene28 

 

Welcome to the HP Support Community!


I understand that you received a incompatible inks, I am glad to assist you today.

 

To get the answer to this question, we have limited support boundaries in the support community as of now.


I would request you reach out to our support team. I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile.
 

-Regards,

Raj2111
I am an HP Employee

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