• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-03-2019 07:35 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Dear HP,
I'm a postdoc at the university and working remotely through RGS on my laptop on my high-performance workstation. I have a trial at the moment, and it works fantastic, even with the most challenging visualizations. Now that my trial comes to an end, I was wondering if there is the possibility to acquire an academic license that could be offered for less than the commercial price? This would really help my already very tight project budget.


Many thanks for your help!

Best regards,
Florian

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2019 08:19 AM

HP Recommended

Good news for you.  RGS sender is free with the HP ZBook G3 as it is a workstation.  The latest version is RGS 7.6.0.18584.  If you have any issues downloading it from the website, let me know. 

https://www8.hp.com/us/en/workstations/remote-graphics-software.html?jumpid=ex_r11260_go_rgs

I have attached the release notes and user guide for RGS 7.6.

I work on the behalf of HP.

I am an HP employee.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎01-07-2019 02:06 PM

HP Recommended

What make and model of laptop are you using?  The receiver is always free just the sender that we charge for unless you have an HP ZBook laptop, workstation or Z VR Backpack. 

I work on the behalf of HP.

I am an HP employee.
Was this reply helpful? Yes No

‎01-08-2019 02:40 AM

HP Recommended

Hello KellyRGS,
Thank you for your reply. Yes, it's indeed the sender license I'm after. The sender is on an  HP Zbook G3. Would it be possible to get a license for the sender for this laptop? Thank you!

Tags (1)
Was this reply helpful? Yes No

‎01-08-2019 08:19 AM

HP Recommended

Good news for you.  RGS sender is free with the HP ZBook G3 as it is a workstation.  The latest version is RGS 7.6.0.18584.  If you have any issues downloading it from the website, let me know. 

https://www8.hp.com/us/en/workstations/remote-graphics-software.html?jumpid=ex_r11260_go_rgs

I have attached the release notes and user guide for RGS 7.6.

I work on the behalf of HP.

I am an HP employee.
Was this reply helpful? Yes No

‎01-11-2019 06:06 AM - edited ‎01-11-2019 02:09 PM

HP Recommended

Hi Kelly,

Great thank you for the link and documents. It's working fine now on my Zbook G3, which is great. 

Best regards,
Florian

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.