georgep84 Student
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Black Screen once RGS connection established

HP Z820
Microsoft Windows 7 (64-bit)

 

Hi There,

 

I have a problem when I try to establish a connection from an RGS sender with my RGS receiver.

 

The RGS receiver asks me for my credentials and authenticates me but after the authentication, I get a black screen and nothing happens. 

 

Both PC's are HP Z820 - Windows 7 Professional x64 with Nvidia 4000 Quattro graphics cards.

 

My RGS version is the latest version: 7.6

 

Could you please advise what I should do next as it would be great to have this up and running.

 

Thanks

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