georgep84 Student
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Black Screen once RGS connection established

HP Z820
Microsoft Windows 7 (64-bit)


Hi There,


I have a problem when I try to establish a connection from an RGS sender with my RGS receiver.


The RGS receiver asks me for my credentials and authenticates me but after the authentication, I get a black screen and nothing happens. 


Both PC's are HP Z820 - Windows 7 Professional x64 with Nvidia 4000 Quattro graphics cards.


My RGS version is the latest version: 7.6


Could you please advise what I should do next as it would be great to have this up and running.



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