Post new question
Question
Reply
 
Highlighted
Student
Posts: 1
Member Since: ‎05-13-2017
Message 1 of 3 (685 Views)

HP RGS Windows are small and not legible on HP Spectre 360

Operating System: Microsoft Windows 10 (64-bit)
RGS Receiver opens very small on HP Spectre 360. The RGS window and text is not legible, looking like 8 point font sizes. I changed the Display Resolution of the laptop from the recommended 3840 x 2160 to a smaller resolution of 2048 x 1152. This made the RGS Receiver larger and easier to read. This workaround allows me to now work but I bought the HP Spectre assuming the HP hardware would provide a more intuitive experience with HP software. But this feels unintuitive. I expected the RGS Receiver software to recognize the Laptops higher resolution and scale up, not for the user to configure their resolution to scale down. Does RGS do this and I am unaware how to configure this behavior? Please advise.
Reply
0 Kudos
Intern
Posts: 35
Member Since: ‎08-04-2016
Message 2 of 3 (636 Views)

Re: HP RGS Windows are small and not legible on HP Spectre 360

What version of RGS are you using?  What OS, if Windows 10, what build? 

 

I work on the behalf of HP.

I work on behalf of HP
Intern
Posts: 35
Member Since: ‎08-04-2016
Message 3 of 3 (627 Views)

Re: HP RGS Windows are small and not legible on HP Spectre 360

Currently RGS is not DPI aware, however, let me see if there is a workaround.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation