HP Remote Graphics Software RGS failure to see sender application after install

[ukengineer]

Hi

Downloaded the sender and receiver software for Windows on my new Zbook Studio G3 mobile workstation. The manual says the application will appear under the HP folder from the start programmes menu though nothing is there.

Downloaded the receiver software for my MAC which is ready to connect to the Zbook Studio G3 sender

Any suggestions

Regards

George G

[ukengineer]

I've just double checked the documentation and it doesn't mention about the Sender being in the Start Menu section of windows. This would be because the Sender starts on it's own when Windows does.

So if the Sender is installed, you've got one less thing to worry about.

[iMaxx]

I'll bring this up with the team.

In the mean time, the program can be located here: C:\Program Files (x86)\Hewlett-Packard\Remote Graphic Sender\rgsender.exe

The program should start up when Windows does, however, so yo shouldn't need to start it manually. It will show up in the "system tray" at the bottom right of the screen.

[iMaxx · Accepted solution]

I've just double checked the documentation and it doesn't mention about the Sender being in the Start Menu section of windows. This would be because the Sender starts on it's own when Windows does.

So if the Sender is installed, you've got one less thing to worry about.