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Student
Posts: 1
Member Since: ‎03-06-2017
Message 1 of 3 (1,307 Views)
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HP Remote Graphics Software RGS failure to see sender application after install

Product Name: Zbook Studio 15 G3 Mobile Work
Operating System: Microsoft Windows 7 (64-bit)

Hi

 

Downloaded the sender and receiver software for Windows on my new Zbook Studio G3 mobile workstation. The manual says the application will appear under the HP folder from the start programmes menu though nothing is there.

 

Downloaded the receiver software for my MAC which is ready to connect to the Zbook Studio G3 sender

 

Any suggestions

 

Regards

 

George G

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Re: HP Remote Graphics Software RGS failure to see sender application after install

I've just double checked the documentation and it doesn't mention about the Sender being in the Start Menu section of windows. This would be because the Sender starts on it's own when Windows does. Smiley Happy

So if the Sender is installed, you've got one less thing to worry about. Smiley Happy

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Master's Graduate
Posts: 449
Member Since: ‎11-17-2008
Message 2 of 3 (1,250 Views)

Re: HP Remote Graphics Software RGS failure to see sender application after install

I'll bring this up with the team.

 

In the mean time, the program can be located here: C:\Program Files (x86)\Hewlett-Packard\Remote Graphic Sender\rgsender.exe

The program should start up when Windows does, however, so yo shouldn't need to start it manually. It will show up in the "system tray" at the bottom right of the screen. Smiley Happy

Quality Engineer - Workstations & RGS
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
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Master's Graduate
Posts: 449
Member Since: ‎11-17-2008
Message 3 of 3 (1,241 Views)

Re: HP Remote Graphics Software RGS failure to see sender application after install

I've just double checked the documentation and it doesn't mention about the Sender being in the Start Menu section of windows. This would be because the Sender starts on it's own when Windows does. Smiley Happy

So if the Sender is installed, you've got one less thing to worry about. Smiley Happy

Quality Engineer - Workstations & RGS
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation