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‎06-15-2019 04:53 AM

HP Recommended
Product: Hp pavilion dv 7
Operating System: Microsoft Windows 10 (64-bit)
Hp pavilion d7 model dv7t 4100 series
1 person had the same question
1 REPLY 1

‎06-17-2019 12:17 PM

HP Recommended

@Patrick-05,

 

Thank you for posting your query on HP Community,

 

As I understand you are looking for the graphics card drivers for your notebook.

 

After going through the software and driver download page found that your PC has been shipped with Windows 7 and unfortunately there are no software and driver available for Windows 10.

 

Did you install a retail copy of Windows or OEM version? Have you checked if your PC is tested of Windows 10. If you haven't please go through this support document for - HP Products Tested with Windows 10

 

As there are no software and driver available for Windows 10 on our HP support website, In this scenario, If you wish to continue using Windows 10 then you would need to rely on the generic Windows drivers(Windows update) or you can download the latest drivers using HP Support Assistant. 

To download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

 

Alternate option would be to revert back to the original Operating system that was shipped with the PC. 

I would suggest you could try to use HP Cloud Recovery Tool which allows you to download recovery software to a USB drive.

 

If this option does not work then you can follow this link: HP PCs - Obtaining PC Recovery USB Drives or Discs Or else you may contact our HP support team to help you order a set of recovery media for your PC.

 

HP support team can be reached on this link. 

 

Let me know if you need any further assistance. I'll be more than happy to help you.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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