Installing a RGS receiver 7.6.1 on Ubuntu 18.0

[Birgirs]

Hei, I just got HP RGS 7.6.1 and wanted to install the receiver on my Ubuntu 18.04 machine.

But when I install with the command

% sudo dpkg -i rgreceiver-linux-64_7.6.1.19438-2_amd64.deb

I get the following error

(Reading database ... 452916 files and directories currently installed.)
Preparing to unpack rgreceiver-linux-64_7.6.1.19438-2_amd64.deb ...
/var/lib/dpkg/tmp.ci/preinst: line 80: printf: 18.04: invalid number
This package is to be installed on rhel7_sle12_ubuntu14_ubuntu16. Please, note: you can override Linux distribution check by setting the environment variable RGS_INSTALL_IGNORE_VERSION_CHECK=1.
dpkg: error processing archive rgreceiver-linux-64_7.6.1.19438-2_amd64.deb (--install):
new rgreceiver-linux-64 package pre-installation script subprocess returned error exit status 1
Errors were encountered while processing:
rgreceiver-linux-64_7.6.1.19438-2_amd64.deb

I have tried 

% export RGS_INSTALL_IGNORE_VERSION_CHECK=1

But that does not help

Does anyone know how I can install the receiver on Ubuntu 18.04

Regards,

Birgir Sigurjonsson

[KellyRGS]

We currently do not provide support for Ubuntu 18:04.  I have installation instructions for RGS and Ubuntu 16:04. 

I work on the behalf of HP.

[Chris1024]

Hello,

same issue here...did you get any further in the meantime?

Best regards

Chris

[FBruckm]

You have to install it using the root user.

Switch to the root user using:

sudo su -

Then export:

export RGS_INSTALL_IGNORE_VERSION_CHECK=1

Then install

dpkg -i rgreceiver-linux-64_7.6.1.19438-2_amd64.deb (without sudo, because you are already root)

Worked for me unser Ubuntu 18.04