07-06-2017 03:08 AM
I have been asked to evaluate HP RGS as a potential (better) alternative to VNC in a system. However the nature of the system means that it cannot and never will be connected directly or indirectly to the Internet. This poses a conundrum regarding the first use activation of the RGS Receiver.
I have tried to identify our HP account manager but not had much luck so far despite the ongoing help from several people in our project supply chain team.
Whilst trying to get an official answer, does anyone know if an arrangement exists that permits organisations using RGS to be able to activate receivers without the need to connect computers to the Internet?
Solved! Go to Solution.
07-06-2017 07:54 PM
01-23-2018 07:45 AM
i have the same problem,
Áctual I´m evaluating RGS, but have no direct support for HP workstation (soory using DELL) and the support for server can´t help me.
This is the third forum looking for assistants for this problem, so also looking for some better support and information.
Post HPE Forum:
For testing RGS perfomance, I have setup RGS Sender and RGS Receiver. Inside the company LAN all works fine.
RGS Client works with HP Velocity feature enable and is showing active
After starting a VPN Connection to the company LAN from outside, I can start RGS Connection without HP velocity, but can not enable HP Velocity. The company VPN connection does not allow direct access to Internet (no public IP adress available).
How can I avoid this problem or active HP velocity by an other way.
(i have installed a 60 day trail version actually for PoC)
any help appreciated
03-27-2019 02:15 AM
I'd like to activate HP RGS Advanced features while having no access to the outside world.
We rely on effective graphics performance via internal networks as our workstation are locked in a room away from our desk. Therefore HP RGS is our window to our workstations and I'd like to avtivate the advanced features, if that is possible. I have downloaded the latest release of sender and receiver (7.6).