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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
RGS 7.6.1
Microsoft Windows 10 (64-bit)

When using RGS 7.6.1 we are seeing the display freeze after 10 minutes, if there is no activity (keyboard or mouse movement).

 

Simply moving the mouse "wakes" it up.

 

Has anyone else seen this?  Any suggestions?

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