08-29-2018 04:25 PM
We're running a CentOS 7 environment (RGS v18.104.22.16854 Receiver) with a couple of Windows boxes on the same subnet for people to duck into Photoshop quickly if they need (RGS v22.214.171.12454 Sender).
Everything works swimmingly, until we try and do this with a Wacom. The input is passed through and everything works fine, with the exception of pressure sensitivity. It only recognises it as a pointer device and I can't find a way to transfer the pressure.
Is this a setting I'm missing somewhere, or is this a limitation of RGS and Wacoms?
08-31-2018 12:50 PM
We currently only support Linux to Linux, however, we are getting more and more requests for Windows support. Here is documenation from RGS 7.5 User Guide. Would like to get more details on your use case but will reach out to you in a private email.
Using a Wacom pen (Linux)
To use a Wacom pen for input on Linux, the correct Wacom drivers must be installed on both the
sender and the receiver. For HP ThinPro, Wacom drivers are either included in the RGS installation
package or are preinstalled on the operating system image. For all other Linux operating systems,
kernel modules and X drivers need to be compiled and installed on the both the sender and the
receiver. Source code and instructions can be found at https://sourceforge.net/projects/linuxwacom/
(in English only).
Wacom pen capability should first be tested on both the sender and the receiver independently. For
Linux operating systems other than HP ThinPro, this is most easily tested with pressure sensitive
applications, which help verify that pen events are being created instead of mouse events. For HP
ThinPro, you need to ensure only that the cursor moves with the Wacom pen.
After a Wacom pen is connected, it is usable only within the RGS Receiver window. A mouse is
necessary to interact with the RGS interface and the local desktop.
NOTE: A Wacom pen does not respect floor control in a collaboration session. Multiple users attempting to simultaneously provide any kind of input might result in undesirable behavior.
The usage of Remote USB and the usage of a Wacom pen are mutually exclusive. To enable the usage of a Wacom pen when Remote USB is enabled, open USB Manager in HP ThinPro and set the USB protocol to Local.
I work on the behalf of HP.