• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-25-2019 04:33 AM - edited ‎02-25-2019 06:21 AM

HP Recommended

Hello,

I installed RGS server 7.6 on my Linux server, and RGS receiver on my Win 10 pc.

The licence is the one provided by HP on it's site, it looks like

FEATURE RGS_Trial HPQ 2099.1231 24-apr-2019 uncounted HOSTID=ANY \
	NOTICE="License Number = J2AYAGJUYCA2 " SIGN="09F7 D9E1 5574 \
	bla bla\
	E7A0 0B1A 3ACD"

I edit the file to make the licence work with flexlm (adding SERVER, VENDOR USE_SERVER lines).

Flexlm is happy with that.

My concern is when the receiver connects to the sender,

I got some errors 'No such feature exists" in the RGS mlog file, for RGS_Preload, RGS_General, RGS_HDI)

Then for RGS_Trial i got "system clock has been set back".

I checked Internet, i found records regarding BIOS date,  i don't see strange things there.

I also have no file in the futur (i found none !).

The display inside the receiver is in 640x460 with a big label displayed on the screen 😞

Any clue ?

thanks for your help

marc

Tags (1)
6 REPLIES 6

‎02-27-2019 01:57 PM

HP Recommended

Are you trying to set up a Linux RGS floating license server?  If you are doing a single sender and receiver connection, you do not need to modify the license.  Trial license should work on any hardware.    RGS does have a utility called RGSbugreport which is helpful when trying to figure out issues.  You would want to make sure your sender and receiver are in DEBUG mode.  I have attached my documentation on the RGSbugreport.  We do offer different RGS versions for Linux, you don't mention what version of Linux you are using.    Is your server headless or does it have monitors attached?  Can you provide me with a screenshot of "big label" displayed on screen.  Happy to help, just need more details.

I work on the behalf of HP.

I am an HP employee.
Was this reply helpful? Yes No

‎02-27-2019 02:09 PM

HP Recommended

Forgot to attach the RGSbugreport documentation.

I am an HP employee.
Was this reply helpful? Yes No

‎02-28-2019 03:55 AM

HP Recommended

Thank you for your support Kelly.

 

I don't know how to upload a tgz file genrerated by your tool 😞

although here is the rgs.log file, with debug messages

02-28-19 11:06:28 8530(2105821504) INFO  - #####################################################
02-28-19 11:06:28 8530(2105821504) INFO  - #
02-28-19 11:06:28 8530(2105821504) INFO  - # HP Remote Graphics Sender
02-28-19 11:06:28 8530(2105821504) INFO  - # Version: 7.6.0.18584
02-28-19 11:06:28 8530(2105821504) INFO  - # Build Date: Dec 18 2018
02-28-19 11:06:28 8530(2105821504) INFO  - # License Version Date: 2014.0401
02-28-19 11:06:28 8530(2105821504) INFO  - #
02-28-19 11:06:28 8530(2105821504) INFO  - #####################################################
02-28-19 11:06:28 8530(2105821504) INFO  - Model            : BullSequana X410-E5
02-28-19 11:06:28 8530(2105821504) INFO  - Serial number    : 
02-28-19 11:06:28 8530(2105821504) INFO  - BIOS UUID        : 00000000000000000000ac1f6b407c60
02-28-19 11:06:28 8530(2105821504) INFO  - Number of Cores  : 32
02-28-19 11:06:28 8530(2105821504) INFO  - Is HP System     : 0
02-28-19 11:06:28 8530(2105821504) INFO  - Is VDI           : 0
02-28-19 11:06:28 8530(2105821504) INFO  - Is Touch Enabled : 0
02-28-19 11:06:28 8530(2105821504) INFO  - Graphic Adapters : Unknown
02-28-19 11:06:28 8530(2105821504) INFO  - OSVersionString  : CentOS Linux release 7.3.1611 (Core)  
02-28-19 11:06:28 8530(2105821504) INFO  - Hostname         : machine14
02-28-19 11:06:28 8530(2105821504) INFO  - Is RedHat        : 1
02-28-19 11:06:28 8530(2105821504) INFO  - Is Gnome Running : 0
02-28-19 11:06:28 8530(2105821504) INFO  - Is Gnome SSaver  : 0
02-28-19 11:06:28 8530(2105821504) INFO  - Application::processCommandLine - DISPLAY: DISPLAY=:0
02-28-19 11:06:28 8530(2105821504) DEBUG - Application::setupIcePropertiesAfterCommunicator - ssl -h 0.0.0.0 -p 42966 -t 30000
02-28-19 11:06:28 8530(2105821504) DEBUG - Application::setupIcePropertiesAfterCommunicator - livessl -h 0.0.0.0 -p 42966 -t 30000
02-28-19 11:06:28 8530(2105821504) DEBUG - Application::setupIcePropertiesAfterCommunicator - Sender is listening on interface: 0.0.0.0
02-28-19 11:06:28 8530(2105821504) DEBUG - Application::run - SSL adapter created
02-28-19 11:06:28 8530(2105821504) DEBUG - Application::run - LiveUDP adapter created
02-28-19 11:06:28 8530(2105821504) DEBUG - HprVirtualDisplay::X11RemoteGraphicsExt::registerX11Display - m_x11display = 0
02-28-19 11:06:28 8530(2105821504) DEBUG - HprVirtualDisplay::X11RemoteGraphicsExt::ConnectRge - Connected to RGE on socket /var/opt/hpremote/rgsender/sockets/rgsender-rge:0
02-28-19 11:06:28 8530(2105821504) DEBUG - Application::doLinuxInit - Register CtrlC handler = 8530
02-28-19 11:06:28 8530(2105821504) DEBUG - FloorControlManager::setRequestFloorControlTime( 500 )
02-28-19 11:06:28 8530(2105821504) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 640x480
02-28-19 11:06:28 8530(2105821504) DEBUG - SystemFeatureManager::start
02-28-19 11:06:28 8530(2105821504) DEBUG - RegistrationManager::start
02-28-19 11:06:28 8530(2105821504) DEBUG - SenderSystem::createPenSystem: Creating pen library.
02-28-19 11:06:28 8530(2105821504) DEBUG - SenderPenSystem::ctor
02-28-19 11:06:28 8530(2105821504) DEBUG - Application::run - Sender system created
02-28-19 11:06:28 8530(2105821504) INFO  - LinConsoleState::initLogonState - a logged on user was not found, using: ROOT
02-28-19 11:06:28 8530(2105821504) DEBUG - PluginControllerCore::startPlugins: plugin response timeout configured as 10000 milliseconds
02-28-19 11:06:28 8530(1566463744) DEBUG - SenderSessionManager::ScrubThread::run - Thread start
02-28-19 11:06:28 8530(1558071040) DEBUG - ResetVirtualDisplay::run - Thread start
02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSessionManager::isAnonymousConnectionEnabled isEasySignOnEnabled = 0
02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSecurityContextRouter::getUnixAuthenticationMethods isAnonymousConnectionEnabled() returned false
02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSecurityContextRouter::TransmitReceiverVersion - m_receiverVersion is: 7.6.0.18584
02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::TransmitReceiverSyncString - Receiver SyncString is: UpoFuJRiU3BSip7
02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::doOpenContext - Refreshing ICE Endpoints
02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::doOpenContext - isMediaStreamConnected value: 0
02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::doOpenContext - isLegacyReceiver value: 0
02-28-19 11:06:29 8530(1618970368) DEBUG - IceProxyBuilder::getRemoteIpAddressFromConnection: remoteIpAddress: 10.200.36.220
02-28-19 11:06:29 8530(1618970368) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32
02-28-19 11:06:29 8530(1618970368) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32
02-28-19 11:06:29 8530(1618970368) INFO  - ReceiverDetails::isMatchFound - allowing connection via subnetmasking to IP address 10.200.36.220
02-28-19 11:06:29 8530(1618970368) DEBUG - ReceiverDetails::~ReceiverDetails - dtor called
02-28-19 11:06:29 8530(1618970368) DEBUG - SessionList::add: id D96928A4-EFD3-4D46-8817-7910F5EB2152
02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::doOpenContext - Opened context (D96928A4-EFD3-4D46-8817-7910F5EB2152)
02-28-19 11:06:29 8530(1635755776) DEBUG - SenderSecurityContext::registerReceiver - the receiver proxy is registered
02-28-19 11:06:29 8530(1635755776) DEBUG - SenderSecurityContextRouter::registerReceiver - Registered receiver: (D96928A4-EFD3-4D46-8817-7910F5EB2152)
02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSecurityContextRouter::CloseContext - Attempting context closure of: (D96928A4-EFD3-4D46-8817-7910F5EB2152)
02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSecurityContext::CloseContext - Closing context (D96928A4-EFD3-4D46-8817-7910F5EB2152)
02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSessionManager::removeSession -  removing (D96928A4-EFD3-4D46-8817-7910F5EB2152)
02-28-19 11:06:29 8530(1627363072) DEBUG - SessionList::remove: id D96928A4-EFD3-4D46-8817-7910F5EB2152
02-28-19 11:06:29 8530(1627363072) DEBUG - SessionList::remove finished
02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::doOpenContext - Refreshing ICE Endpoints
02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::doOpenContext - isMediaStreamConnected value: 0
02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::doOpenContext - isLegacyReceiver value: 0
02-28-19 11:06:29 8530(1644148480) DEBUG - IceProxyBuilder::getRemoteIpAddressFromConnection: remoteIpAddress: 10.200.36.220
02-28-19 11:06:29 8530(1644148480) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32
02-28-19 11:06:29 8530(1644148480) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32
02-28-19 11:06:29 8530(1644148480) INFO  - ReceiverDetails::isMatchFound - allowing connection via subnetmasking to IP address 10.200.36.220
02-28-19 11:06:29 8530(1644148480) DEBUG - ReceiverDetails::~ReceiverDetails - dtor called
02-28-19 11:06:29 8530(1644148480) DEBUG - SessionList::add: id 15FAF031-86A9-43A0-BA00-C6E863DEA152
02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::doOpenContext - Opened context (15FAF031-86A9-43A0-BA00-C6E863DEA152)
02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContext::registerReceiver - the receiver proxy is registered
02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::registerReceiver - Registered receiver: (15FAF031-86A9-43A0-BA00-C6E863DEA152)
02-28-19 11:06:34 8530(1635755776) DEBUG - SenderSecurityContextRouter::authenticatePam_async - Asynchronous PAM Authentication Complete for: (15FAF031-86A9-43A0-BA00-C6E863DEA152)
02-28-19 11:06:35 8530(1073739520) DEBUG - UnixSenderSecurityContext::authenticatePam::run - userName = mlemeur
02-28-19 11:06:35 8530(1073739520) DEBUG - UserCredentials::setUsername - username = mlemeur
02-28-19 11:06:35 8530(1627363072) DEBUG - SenderSecurityContextRouter::enableStaticPort - Static port enabled for connection: (15FAF031-86A9-43A0-BA00-C6E863DEA152)
02-28-19 11:06:35 8530(1635755776) DEBUG - SenderSessionManager::isOwner - User name = mlemeur is not owner because no one is logged in.
02-28-19 11:06:35 8530(1635755776) DEBUG - SenderSecurityContext::authorize_async() starting
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::run - Thread start
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::Authorize - No one is logged in, authorize the connection.
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::run - returnStatus: OK
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::isOwner - User name = mlemeur is not owner because no one is logged in.
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::disconnectReceiver
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::isLegacyReceiverWithMediaStreamSessionActive - isMediaStreamConnected value: 0
02-28-19 11:06:35 8530(1073739520) INFO  - SenderSessionManager::getReceiverRgsVersionString - RGS Receiver version: 7.6.0.18584
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::isLegacyReceiverWithMediaStreamSessionActive - isLegacyReceiver value: 0
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::run - createSenderProxy
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::createSenderProxy(): Creating sender proxy on ssl
02-28-19 11:06:35 8530(1073739520) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:35 8530(1073739520) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderImpl::create, ID: 15FAF031-86A9-43A0-BA00-C6E863DEA152
02-28-19 11:06:35 8530(1073739520) DEBUG - ThreadedEncoder::ThreadedEncoder - using 16 threads
02-28-19 11:06:35 8530(1073739520) DEBUG - ThreadedEncoder::ThreadedEncoder - using codec HP3
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderImpl::createSenderDisplay(): added object ISenderDisplayIntf to adapter:Sender
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderImpl::createCodec(): added object ICodecIntf to adapter:Sender
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderImpl::createSenderLens(): added object IceSenderLens to adapter:Sender
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::createSenderProxy(): adding SenderImpl to ssl adapter
02-28-19 11:06:35 8530(1073739520) DEBUG - SessionList::assignSender: id 15FAF031-86A9-43A0-BA00-C6E863DEA152
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::ScrubThread::startScrubbing
02-28-19 11:06:35 8530(1073739520) DEBUG - BlankScreenAndBlockInputFactory::createBlankScreenAndBlockInput:  Instanced X11BlankScreenAndBlockInput
02-28-19 11:06:35 8530(1073739520) DEBUG - X11BlankScreenAndBlockInput::slotStopBlanking
02-28-19 11:06:35 8530(1073739520) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Preload
02-28-19 11:06:35 8530(1073739520) INFO  - FlexLicenseBase::checkoutFeature() for RGS_Preload failed
02-28-19 11:06:35 8530(1073739520) ERROR - No such feature exists.
Feature:       RGS_Preload
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:35 8530(1073739520) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_General
02-28-19 11:06:35 8530(1073739520) INFO  - FlexLicenseBase::checkoutFeature() for RGS_General failed
02-28-19 11:06:35 8530(1073739520) ERROR - No such feature exists.
Feature:       RGS_General
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:35 8530(1073739520) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_HDI
02-28-19 11:06:35 8530(1073739520) INFO  - FlexLicenseBase::checkoutFeature() for RGS_HDI failed
02-28-19 11:06:35 8530(1073739520) ERROR - No such feature exists.
Feature:       RGS_HDI
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:35 8530(1073739520) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Trial
02-28-19 11:06:35 8530(1073739520) INFO  - FlexLicenseBase::checkoutFeature() for RGS_Trial failed
02-28-19 11:06:35 8530(1073739520) ERROR - System clock has been set back.
Feature:       RGS_Trial
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-88,309
02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 640x480
02-28-19 11:06:35 8530(1073739520) INFO  - VirtualDisplayHolder::resetVirtualDisplay: create Null virtual display, remove old virtual display
02-28-19 11:06:35 8530(1073739520) INFO  - ChangeListVirtualDisplay::isSupported - Backing store or Composite are enabled, ChangeList display model is not available
02-28-19 11:06:35 8530(1073739520) DEBUG - ChangeListVirtualDisplay::isSupported - backingStore != NotUseful: 1, Save Unders: 0, Composite: 1
02-28-19 11:06:35 8530(1073739520) INFO  - ChangeListVirtualDisplay::isSupported - Backing store or Composite are enabled, ChangeList display model is not available
02-28-19 11:06:35 8530(1073739520) DEBUG - ChangeListVirtualDisplay::isSupported - backingStore != NotUseful: 1, Save Unders: 0, Composite: 1
02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[WDD] is NOT supported
02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[NvFBC] is NOT supported
02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[DX10] is NOT supported
02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[ChangeList] is NOT supported
02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[Comparitron] is supported
02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[NULL] is supported
02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 640x480
02-28-19 11:06:35 8530(4219463424) DEBUG - ComparitronPhysicalDisplay::computeUpdates - bitmap Alloc wxh = 640x480
02-28-19 11:06:35 8530(4219463424) DEBUG - ComparitronPhysicalDisplay::createBitmap - Using X11RgeSharedBitmap
02-28-19 11:06:35 8530(1073739520) INFO  - LinuxSenderCursorFactory::createCursor - Using XFixesCursor.
02-28-19 11:06:35 8530(4219463424) DEBUG - ComparitronPhysicalDisplay::createBitmap - Using X11RgeSharedBitmap
02-28-19 11:06:35 8530(1073739520) INFO  - VirtualDisplayHolder::resetVirtualDisplay: create SoftwareComparitron virtual display, remove old virtual display
02-28-19 11:06:35 8530(1073739520) INFO  - VirtualDisplayHolder::handleDisplayTransition - created SoftwareComparitron virtual display
02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::reportConnectionStatus emit NoPrimary
02-28-19 11:06:35 8530(1073739520) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout
02-28-19 11:06:35 8530(1073739520) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout - NOT stopping. m_isRgsLoginActive==false
02-28-19 11:06:35 8530(1644148480) DEBUG - SenderImpl::registerReceiver: live id is 9F0FF378-58BD-4D0D-AFF1-E5DA73B12152
02-28-19 11:06:35 8530(1644148480) DEBUG - SenderImpl::registerReceiver: identity is 8e8e6d40-60bf-4572-94ff-8bfe03fd9009
02-28-19 11:06:35 8530(1644148480) DEBUG - SenderDisplayImpl::start - start the screen update thread
02-28-19 11:06:35 8530(1644148480) DEBUG - SenderDisplayImpl::start - start the cursor update thread
02-28-19 11:06:35 8530(1073739520) DEBUG - ScreenUpdateThread::run - Thread start
02-28-19 11:06:35 8530(4202678016) DEBUG - CursorUpdateThread::run - Thread start
02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::getDisplayIntf: 9BF0B8A9-38DC-4BBB-9F1A-00B47592A152 Sender
02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::getProxy: proxy argument: 9BF0B8A9-38DC-4BBB-9F1A-00B47592A152 -t -e 1.0:ssl -h 172.30.1.14 -p 42966 -t 30000:ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:35 8530(1627363072) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:35 8530(1627363072) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::getDisplayIntf: displayIntf 9BF0B8A9-38DC-4BBB-9F1A-00B47592A152 -t -e 1.0:ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:35 8530(1635755776) INFO  - PutImageSupportedCallback: Receiver supports putImageUpdate
02-28-19 11:06:35 8530(1618970368) DEBUG - SenderImpl::getProxy: proxy argument: EA5C9930-B27E-42B1-AAC9-E1901E20A152 -t -e 1.0:ssl -h 172.30.1.14 -p 42966 -t 30000:ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:35 8530(1618970368) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:35 8530(1618970368) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::createStreamControl - isCollabMode: 0
02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::createTCPStreamControl - adapter: Sender
02-28-19 11:06:35 8530(1627363072) DEBUG - MediaFacade::ctor - adapter: Sender
02-28-19 11:06:35 8530(1627363072) DEBUG - StreamControl::registerObserver
02-28-19 11:06:35 8530(1627363072) DEBUG - MediaFacade::createStreamControlProxy - adapter: Sender
02-28-19 11:06:35 8530(1627363072) DEBUG - MediaFacade::createStreamControlProxy: mapping stream control, sender [85500E01-0ECB-43AA-8D7C-FA6E1A662152, 15FAF031-86A9-43A0-BA00-C6E863DEA152]
02-28-19 11:06:35 8530(1644148480) INFO  - FeatureRegistration::FeatureRegistration no global registration file.
02-28-19 11:06:35 8530(1635755776) DEBUG - SenderImpl::getRgsLicense successfullyCheckedOutLicenseFeatureName: None
02-28-19 11:06:35 8530(1627363072) DEBUG - SystemFeatureManager::getFeaturesRequiringRegistration - HPVelocity H264 Info 
02-28-19 11:06:35 8530(1635755776) DEBUG - HPVelocityFeature::getIsEnabled - true
02-28-19 11:06:35 8530(1635755776) DEBUG - SystemFeatureManager::getEnabledFeatures - HPVelocity H264 Info 
02-28-19 11:06:35 8530(1644148480) DEBUG - FeatureRegistration::isFeatureRegistered: bios uuid 00000000000000000000ac1f6b407c60
02-28-19 11:06:35 8530(1644148480) INFO  - FeatureRegistration::isFeatureRegistered: no valid registration file.
02-28-19 11:06:35 8530(1618970368) DEBUG - SenderImpl::getTransportCapabilities - returning transportype:liveudp;transporttype:tcp;
02-28-19 11:06:35 8530(1618970368) DEBUG - SenderImpl::getSenderDeviceFactory
02-28-19 11:06:35 8530(1618970368) DEBUG - SenderImpl::getProxy: proxy argument: 2DDE816B-801C-4243-A53E-970A1EE72152 -o -s -e 1.0:ssl -h 172.30.1.14 -p 42966 -t 30000:ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:35 8530(1618970368) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:35 8530(1618970368) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:35 8530(1644148480) DEBUG - StreamControl::getCapabilities - Ice current=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:06:35 8530(1644148480) DEBUG - SenderPlatformInterrogatorBase::getCapabilities - NC2 enabled
02-28-19 11:06:36 8530(1644148480) DEBUG - LinuxSenderInterrogator::isGridEncodeSupported: Checking support for 0 displays
02-28-19 11:06:36 8530(1644148480) DEBUG - SenderPlatformInterrogatorBase::getH264Capabilities - CPU enabled
02-28-19 11:06:36 8530(1618970368) DEBUG - StreamControl::getCapabilities - Ice current=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:06:36 8530(1618970368) DEBUG - SenderPlatformInterrogatorBase::getCapabilities - NC2 enabled
02-28-19 11:06:36 8530(1618970368) DEBUG - LinuxSenderInterrogator::isGridEncodeSupported: Checking support for 0 displays
02-28-19 11:06:36 8530(1618970368) DEBUG - SenderPlatformInterrogatorBase::getH264Capabilities - CPU enabled
02-28-19 11:06:36 8530(1644148480) INFO  - DisplaysMatcherFactory::createDisplaysMatcher - Attempting to match the following resolutions and layouts:
02-28-19 11:06:36 8530(1644148480) INFO  - 	[ 1920x1080 at (0,0), DefaultOrientation |0|0|0| Active: True ]
02-28-19 11:06:36 8530(1644148480) ERROR - VirtualDisplayHolder::setDisplays: unable to set the displays to new values!
02-28-19 11:06:36 8530(1644148480) ERROR - SenderDisplayImpl::setDisplays: Failed to set the display properties
02-28-19 11:06:36 8530(1618970368) INFO  - DisplaysMatcherFactory::createDisplaysMatcher - Attempting to match the following resolutions and layouts:
02-28-19 11:06:36 8530(1618970368) INFO  - 	[ 1920x1080 at (0,0), DefaultOrientation |0|0|0| Active: True ]
02-28-19 11:06:36 8530(1618970368) ERROR - VirtualDisplayHolder::setDisplays: unable to set the displays to new values!
02-28-19 11:06:36 8530(1618970368) ERROR - SenderDisplayImpl::setDisplays: Failed to set the display properties
02-28-19 11:06:38 8530(1618970368) DEBUG - SenderSessionIceImpl::createVirtualAudioDevice: calling createServant to start device session
02-28-19 11:06:38 8530(1618970368) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:38 8530(1618970368) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:38 8530(1627363072) DEBUG - KeyboardCodeMap::switchSystemType - System map: duplicate code 107 detected, ignoring. 
02-28-19 11:06:38 8530(1627363072) DEBUG - KeyboardCodeMap::switchSystemType - System map: duplicate code 107 detected, ignoring. 
02-28-19 11:06:38 8530(1627363072) DEBUG - SenderSessionIceImpl::createKeybdMouseDevice: calling createServant to start device session
02-28-19 11:06:38 8530(1627363072) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:38 8530(1627363072) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:38 8530(1627363072) DEBUG - SenderSessionIceImpl::createPenDevice: calling createServant to start device session
02-28-19 11:06:38 8530(1644148480) DEBUG - PulseRecorder::recreateRecordStream
02-28-19 11:06:38 8530(1644148480) DEBUG - HprAudio::createMixer - volume monitoring is disabled
02-28-19 11:06:38 8530(1644148480) ERROR - RecorderSubsystem::addAudioListener - error obtaining volume
02-28-19 11:06:38 8530(1627363072) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:38 8530(1627363072) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:38 8530(1627363072) DEBUG - SessionFactoryIce::doCreateSmartcardBusTransport: smartcard not enabled or not supported
02-28-19 11:06:38 8530(1644148480) DEBUG - SessionList::addDeviceSession: associating sessions
02-28-19 11:06:38 8530(1644148480) DEBUG -   sender session: 15FAF031-86A9-43A0-BA00-C6E863DEA152
02-28-19 11:06:38 8530(1644148480) DEBUG -   device session: 415F6AC1-4BDD-4DD7-A1C7-0E7DF3FBA152
02-28-19 11:06:38 8530(1644148480) DEBUG - SenderSessionIceImpl::createVirtualUsbDevice: calling createServant to start device session
02-28-19 11:06:38 8530(1644148480) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:38 8530(1644148480) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:38 8530(1635755776) DEBUG - RemoteCpb::RemoteCpb: creating remote clipboard
02-28-19 11:06:38 8530(1635755776) DEBUG - SenderSessionIceImpl::createClipboardDevice: calling createServant to start device session
02-28-19 11:06:38 8530(1635755776) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14
02-28-19 11:06:38 8530(1635755776) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000
02-28-19 11:06:38 8530(1627363072) INFO  - ClipboardDeviceSessionIce::enable - clipboard enabled
02-28-19 11:06:38 8530(1644148480) DEBUG - Set minimum image quality to 20
02-28-19 11:06:38 8530(1635755776) DEBUG - Set minimum update rate to 30
02-28-19 11:06:38 8530(1627363072) DEBUG - Set experience mode to = FixedImageQuality
02-28-19 11:06:38 8530(1618970368) DEBUG - Set experience mode to = FixedImageQuality
02-28-19 11:06:38 8530(1635755776) INFO  - SenderImpl::connectionComplete: Receiver reports that connection is complete.
02-28-19 11:06:38 8530(1635755776) DEBUG - X11SenderSessionManager::handleConnectionComplete: no action required.
02-28-19 11:06:38 8530(3615483648) DEBUG - ClipboardProxyIce::setClipboardFormatFilterString - Exception: /mnt/data/Jenkins/workspace/7.6-Release-Build/lib/ice/3.5.1/include/IceUtil/Handle.h:46: IceUtil::NullHandleException
02-28-19 11:06:44 8530(1574856448) DEBUG - PamLogon::SendServiceMsg SESSION_LOGIN for mlemeur, service=gdm-password
02-28-19 11:06:44 8530(1574856448) DEBUG - LinSenderConsoleState::onLogon - userName = mlemeur
02-28-19 11:06:44 8530(1574856448) DEBUG - LinSenderConsoleState::isSystemUser
02-28-19 11:06:44 8530(1574856448) DEBUG -   mlemeur/lightdm
02-28-19 11:06:44 8530(1574856448) INFO  - SenderSessionManager::Login - mlemeur is logging in.
02-28-19 11:06:44 8530(1574856448) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = mlemeur
02-28-19 11:06:44 8530(1574856448) DEBUG - SessionList::checkDesktopLogin - consolestate userName = mlemeur
02-28-19 11:06:44 8530(1574856448) DEBUG - SenderSessionManager::handleExistingConnectionsDuringLogin - Don't disconnect mlemeur
02-28-19 11:06:44 8530(1574856448) DEBUG - SessionList::setPrimary: id 15FAF031-86A9-43A0-BA00-C6E863DEA152
02-28-19 11:06:44 8530(1574856448) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Preload
02-28-19 11:06:44 8530(1574856448) INFO  - FlexLicenseBase::checkoutFeature() for RGS_Preload failed
02-28-19 11:06:44 8530(1574856448) ERROR - No such feature exists.
Feature:       RGS_Preload
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:44 8530(1574856448) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_General
02-28-19 11:06:44 8530(1574856448) INFO  - FlexLicenseBase::checkoutFeature() for RGS_General failed
02-28-19 11:06:44 8530(1574856448) ERROR - No such feature exists.
Feature:       RGS_General
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:44 8530(1574856448) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_HDI
02-28-19 11:06:44 8530(1574856448) INFO  - FlexLicenseBase::checkoutFeature() for RGS_HDI failed
02-28-19 11:06:44 8530(1574856448) ERROR - No such feature exists.
Feature:       RGS_HDI
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:44 8530(1574856448) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Trial
02-28-19 11:06:44 8530(1574856448) INFO  - FlexLicenseBase::checkoutFeature() for RGS_Trial failed
02-28-19 11:06:44 8530(1574856448) ERROR - System clock has been set back.
Feature:       RGS_Trial
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-88,309
02-28-19 11:06:44 8530(1574856448) DEBUG - VirtualDisplayHolder::conditionallyReplaceVirtualDisplay - Display Valid and reset not needed
02-28-19 11:06:44 8530(1574856448) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogin
02-28-19 11:06:44 8530(1574856448) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogin - starting
02-28-19 11:06:44 8530(1574856448) DEBUG - X11ScreenBlankThread::start
02-28-19 11:06:44 8530(1574856448) DEBUG - SenderSessionManager::Login - emitting signalLogin
02-28-19 11:06:44 8530(3607090944) DEBUG - X11ScreenBlankThread::run
02-28-19 11:06:44 8530(1574856448) DEBUG - ClipboardManager::enableClipboardEvents(1)
02-28-19 11:06:44 8530(1574856448) DEBUG - SenderSessionManager::Login: Reloading wacom kernel module.
02-28-19 11:06:44 9343(1574856448) DEBUG - X11ProcessLauncher::launchProcess will exec: /opt/hpremote/rgsender/rgsender_gui.sh Rgsender_gui.Log.Level=DEBUG Rgsender_gui.Log.MaxFileSize=5120 -display :0.0
02-28-19 11:06:44 8530(3607090944) DEBUG - X11ScreenBlankThread::run: RedHat OS detected
02-28-19 11:06:44 8530(1574856448) DEBUG - SenderSessionManager::Login: Recreating wacom input device(s).
02-28-19 11:06:44 8530(1574856448) DEBUG - DeviceManager::recreateAllDevices: recreating...
02-28-19 11:06:44 8530(4176451328) DEBUG - PulseRecorder::startRecording
02-28-19 11:06:44 8530(4176451328) DEBUG - PulseRecorder::createPulseSession
02-28-19 11:06:45 8530(3607090944) DEBUG - X11ScreenBlankThread::run: GNOME is running
02-28-19 11:06:56 8530(1602184960) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Preload
02-28-19 11:06:56 8530(1602184960) INFO  - FlexLicenseBase::checkoutFeature() for RGS_Preload failed
02-28-19 11:06:56 8530(1602184960) ERROR - No such feature exists.
Feature:       RGS_Preload
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:56 8530(1602184960) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_General
02-28-19 11:06:56 8530(1602184960) INFO  - FlexLicenseBase::checkoutFeature() for RGS_General failed
02-28-19 11:06:56 8530(1602184960) ERROR - No such feature exists.
Feature:       RGS_General
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:56 8530(1602184960) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_HDI
02-28-19 11:06:56 8530(1602184960) INFO  - FlexLicenseBase::checkoutFeature() for RGS_HDI failed
02-28-19 11:06:56 8530(1602184960) ERROR - No such feature exists.
Feature:       RGS_HDI
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-5,147
02-28-19 11:06:56 8530(1602184960) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Trial
02-28-19 11:06:56 8530(1602184960) INFO  - FlexLicenseBase::checkoutFeature() for RGS_Trial failed
02-28-19 11:06:56 8530(1602184960) ERROR - System clock has been set back.
Feature:       RGS_Trial
License path:  /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost:
FlexNet Licensing error:-88,309
02-28-19 11:07:00 8530(4176451328) DEBUG - PulseRecorder::createPulseSession: Created pulse audio session after 15 seconds.
02-28-19 11:07:00 8530(4176451328) DEBUG - PulseRecorder::createPulseRecordStream device name: auto_null.monitor
02-28-19 11:07:00 8530(4176451328) DEBUG - PulseRecorder::createPulseRecordStream: pa_stream_connect_result 0
02-28-19 11:07:00 8530(4176451328) DEBUG - RecorderThread::run - Could not open volume. Volume will not be monitored.
02-28-19 11:07:00 8530(4176451328) DEBUG - RecorderThread::run - Mute will not be monitored with real audio hardware.
02-28-19 11:07:37 8530(1644148480) DEBUG - SenderSecurityContextRouter::CloseContext - Attempting context closure of: (15FAF031-86A9-43A0-BA00-C6E863DEA152)
02-28-19 11:07:37 8530(1644148480) DEBUG - SenderSecurityContext::CloseContext - Closing context (15FAF031-86A9-43A0-BA00-C6E863DEA152)
02-28-19 11:07:37 8530(1644148480) DEBUG - SenderSessionManager::removeSession -  removing (15FAF031-86A9-43A0-BA00-C6E863DEA152)
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub - deleting (15FAF031-86A9-43A0-BA00-C6E863DEA152)
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 1,0,1,0,0 sessions before deleting
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub - lock the screen, and disconnect all receivers
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::disconnectNonPrimaryReceivers
02-28-19 11:07:37 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout
02-28-19 11:07:37 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout - stopping
02-28-19 11:07:37 8530(1566463744) DEBUG - X11ScreenBlankThread::stop
02-28-19 11:07:37 8530(4185892608) DEBUG - SyncPulseThread::run: TransceiverI.cpp:712: Ice::ConnectionLostException
02-28-19 11:07:37 8530(3607090944) DEBUG - X11ScreenBlankThread::run - unblanking
02-28-19 11:07:37 8530(1566463744) DEBUG - X11ScreenBlankThread::stop - m_isAlive==false
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::disconnectNonPrimaryReceivers
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 1,0,1,0,0 sessions after disconnecting all receivers
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing from Sender
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing senderDisplayImpl: 9BF0B8A9-38DC-4BBB-9F1A-00B47592A152
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing codec: EA5C9930-B27E-42B1-AAC9-E1901E20A152
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing lens: A5651CC4-3CC0-448C-949D-BE871324A152
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing mediaFacade
02-28-19 11:07:37 8530(1566463744) DEBUG - MediaFacade::removeStreamControlProxy: remove mapping for 85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyNotificationStream - 85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyCursorStream - 85500E01-0ECB-43AA-8D7C-FA6E1A662152 active 0 created 0
02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyVideoStream - StreamControlId=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyVideoStream: session not found 85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyVideoStream: active streams - 0
02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::handleDisconnect - StreamControlId=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::handleDisconnect: Session 85500E01-0ECB-43AA-8D7C-FA6E1A662152 is primary. Disconnecting all receivers
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::disconnectNonPrimaryReceivers
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderDisplayImpl::~SenderDisplayImpl: setMarkedForDeletion
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub: removing id: 15FAF031-86A9-43A0-BA00-C6E863DEA152 from tcp adapter
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub: removing id: 9F0FF378-58BD-4D0D-AFF1-E5DA73B12152 from live adapter
02-28-19 11:07:37 8530(1566463744) DEBUG - PulseRecorder::prepareToStop
02-28-19 11:07:37 8530(4176451328) DEBUG - PulseRecorder::stopRecording
02-28-19 11:07:37 8530(4176451328) DEBUG - PulseRecorder::destroyPulseStream
02-28-19 11:07:37 8530(4176451328) DEBUG - PulseSession::destroyMainloop
02-28-19 11:07:37 10109(1566463744) DEBUG - X11ProcessLauncher::launchProcess will exec: /bin/sh -c /opt/hpremote/rgsender/rgsenderScreenlock.sh -display :0.0
02-28-19 11:07:37 8530(1566463744) DEBUG - PenSenderSessionIceRge::disconnectPenSession: disconnecting session AFF5C8EB-1BAB-4F3A-BC23-7FB676C82152
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::disconnectReceiver: TransceiverI.cpp:712: Ice::ConnectionLostException calling disconnect()
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::disconnectReceiver: TransceiverI.cpp:712: Ice::ConnectionLostException closing connection
02-28-19 11:07:37 8530(1566463744) DEBUG - SessionList::unassignSender: id 15FAF031-86A9-43A0-BA00-C6E863DEA152
02-28-19 11:07:37 8530(1566463744) DEBUG - SessionList::remove: id 15FAF031-86A9-43A0-BA00-C6E863DEA152
02-28-19 11:07:37 8530(1566463744) DEBUG - SessionList::removeDeviceAssociation: remove association
02-28-19 11:07:37 8530(1566463744) DEBUG -     sender session: 15FAF031-86A9-43A0-BA00-C6E863DEA152
02-28-19 11:07:37 8530(1566463744) DEBUG -     device session: 415F6AC1-4BDD-4DD7-A1C7-0E7DF3FBA152
02-28-19 11:07:37 8530(1566463744) DEBUG - SessionList::remove finished
02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::ScrubThread::stopScrubbing
02-28-19 11:07:37 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotStopBlanking
02-28-19 11:07:37 8530(1566463744) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 640x480
02-28-19 11:07:37 8530(1566463744) INFO  - VirtualDisplayHolder::resetVirtualDisplay: create Null virtual display, remove old virtual display
02-28-19 11:07:40 8530(1566463744) DEBUG - SenderSessionManager::reportConnectionStatus emit NoPrimary
02-28-19 11:07:40 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout
02-28-19 11:07:40 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout - NOT stopping. m_isRgsLoginActive==false
02-28-19 11:07:40 8530(1566463744) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 0,0,0,0,0 sessions after deleting
02-28-19 11:07:40 8530(1566463744) DEBUG - UnixSenderSecurityCOntext::closePamSession
02-28-19 11:11:47 8530(1574856448) DEBUG - PamLogon::SendServiceMsg SESSION_LOGOUT for mlemeur, service=gdm-password
02-28-19 11:11:47 8530(1574856448) DEBUG - LinSenderConsoleState::onLogoff - userName = mlemeur
02-28-19 11:11:47 8530(1574856448) DEBUG - LinSenderConsoleState::isSystemUser
02-28-19 11:11:47 8530(1574856448) DEBUG -   mlemeur/lightdm
02-28-19 11:11:47 8530(1574856448) INFO  - SenderSessionManager::Logout - the user is logging out.
02-28-19 11:11:47 8530(1574856448) DEBUG - SenderSessionManager::disconnectAllReceivers - Disconnect 0 receivers
02-28-19 11:11:47 8530(1574856448) DEBUG - SenderSessionManager::Logout: Enable IO
02-28-19 11:11:47 8530(1574856448) DEBUG - SenderSessionManager::setIoState
02-28-19 11:11:47 8530(1574856448) DEBUG -     setEnableIO is set to "true" because we are locked *or* no user is logged in
02-28-19 11:11:47 8530(1574856448) DEBUG - ClipboardManager::enableClipboardEvents(0)
02-28-19 11:11:47 8530(1574856448) DEBUG - In X11GuiProcessController::slotStopGui()
02-28-19 11:11:47 8530(2105821504) DEBUG - Application::run - QApplication::exec status - 0
02-28-19 11:11:47 8530(2105821504) INFO  - RWApplication::dtor - begin deactivating the SenderSystem object
02-28-19 11:11:47 8530(2105821504) DEBUG - PluginControllerCore::stopPlugins: terminated all plugins or no running plugin found
02-28-19 11:11:47 8530(2105821504) DEBUG - VirtualDisplayHolder::doDeactivate - is deactivated
02-28-19 11:11:47 8530(2105821504) DEBUG - In X11GuiProcessController::slotStopGui()
02-28-19 11:11:47 8530(2105821504) DEBUG - X11GuiProcessController::doDeactivate: Made it through X11GuiProcessController::deactivate()
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSessionManager::cleanup - is done
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSessionManager::doDeactivate - is deactivated
02-28-19 11:11:48 8530(2105821504) DEBUG - NetworkInterfaceMonitor::doDeactivate - is deactivated
02-28-19 11:11:48 8530(2105821504) INFO  - SenderSystem::doDeactivate - all sub-systems were properly deactivated!
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSecurityContextRouter::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSecurityContext::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSecurityContext::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderLens::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - PluginControllerCore::stopPlugins: terminated all plugins or no running plugin found
02-28-19 11:11:48 8530(2105821504) DEBUG - RWApplication::dtor - clearing Rockstar Registry
02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::shutdown
02-28-19 11:11:48 8530(2105821504) DEBUG - StreamControl::unregisterObserver
02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::deactivateAllStreams
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateVideoStream - ConnectionId=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateVideoStream - Streams still active=0
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateCursorStream - ConnectionId=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateCursorStream - Streams still active=0
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateNotificationStream - ConnectionId=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateNotificationStream - Streams still active:0
02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::destroyAllStreams
02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::removeStreamControlProxy: remove mapping for 85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyNotificationStream - 85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyCursorStream - 85500E01-0ECB-43AA-8D7C-FA6E1A662152 active 0 created 0
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyVideoStream - StreamControlId=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyVideoStream: session not found 85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyVideoStream: active streams - 0
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::handleDisconnect - StreamControlId=85500E01-0ECB-43AA-8D7C-FA6E1A662152
02-28-19 11:11:48 8530(2105821504) ERROR - IceStreamControlSource::handleDisconnect: RockstarRegistry::get - object not in registry: MediaFacade
02-28-19 11:11:48 8530(2105821504) DEBUG - StreamControl::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - StreamControl::unregisterObserver
02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::dtor - sending disconnect all event
02-28-19 11:11:48 8530(2105821504) DEBUG - RWApplication::dtor - SSP use count: 2
02-28-19 11:11:48 8530(2105821504) DEBUG - RWApplication::dtor - deactivating Ice object adapters
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSystem::deactivateObjectAdapters()
02-28-19 11:11:48 8530(2105821504) DEBUG - RWApplication::dtor - resetting Sender System Ptr
02-28-19 11:11:48 8530(2105821504) INFO  - Application::run - at end
02-28-19 11:11:48 8530(2105821504) DEBUG - Application::main - exit status of Application::run: 0
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSystem::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - HPVelocityFeature::dtor 
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSessionManager::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - In X11GuiProcessController::slotStopGui()
02-28-19 11:11:48 8530(2105821504) DEBUG - BlankScreenAndBlockInputProxy::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - VirtualDisplayHolder::dtor
02-28-19 11:11:48 8530(2105821504) DEBUG - SenderPluginController::dtor
02-28-19 11:11:48 8530(2105821504) INFO  - Application::main - application exiting with status 1
02-28-19 11:11:48 8530(2105821504) DEBUG - Application::DestroyInstance - shutdown complete, exiting

 

 

My big message looks like :

 

rgs.png

Was this reply helpful? Yes No

‎03-04-2019 02:17 PM

HP Recommended

Thanks for the RGSbugreport.  Let me take a look at your logs and see what is going on.  Are you trying to setup an RGS floating license server?  The trial license is meant for one to receiver to one sender connection. 

I work on the behalf of HP.

I am an HP employee.
Was this reply helpful? Yes No

‎03-05-2019 06:16 AM - edited ‎03-05-2019 06:23 AM

HP Recommended

here are the logs

https://sharing.oodrive.com/pfv2-sharing/sharings/LlGbvvl_.ZkkqkC3l

 

 

I'm using the local licence now, but it makes no difference if i use lmgrd on the same machine

Was this reply helpful? Yes No

‎03-05-2019 08:35 AM

HP Recommended

Thanks!  Reaching out to you in a private email. 

I work on the behalf of HP.

I am an HP employee.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.