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UnauthorizedReceivers - Remote connection to RGS

HP Z2 G4 SFF
Microsoft Windows 10 (64-bit)

Set up RGS Sender and Receiver and on local network it worked OK.

Moved the machine with the Sender to a remote location, set up port forwarding and it appears to find the Sender machine and gets authenicated but then the log says it disconnectUnauthorizedReceivers.

Both Sender and Reciver are 7.6.

Sender diagnostics have all passed.

Sender Debug log is below. - What am I missing?

 

05-16-19 08:54:47 8096(5252) DEBUG - WinLogonSystem::isCredentialProviderAvailable called

05-16-19 08:54:47 8096(5252) DEBUG - Single Sign-On Credential Provider not registered

05-16-19 08:54:47 8096(5252) DEBUG - WinLogonSystem::isCredentialProviderAvailable called

05-16-19 08:54:47 8096(5252) DEBUG - Using Easy Logon Credential Provider

05-16-19 08:54:47 8096(5252) DEBUG - WtsSessionManager::getLoggedInUsername - found username <MachineName\username>

05-16-19 08:54:47 8096(5252) DEBUG - WinLogonSystem::isDesktopInSecureState - desktop not in secure state

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::TransmitReceiverVersion - m_receiverVersion is: 7.6.0.18584

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::TransmitReceiverSyncString - Receiver SyncString is: D3QdaziBORUOwPR

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::doOpenContext - Refreshing ICE Endpoints

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::doOpenContext - isMediaStreamConnected value: 0

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::doOpenContext - isLegacyReceiver value: 0

05-16-19 08:54:47 8096(3488) DEBUG - IceProxyBuilder::getRemoteIpAddressFromConnection: remoteIpAddress: xxx.xxx.xxx.xxx

05-16-19 08:54:47 8096(3488) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32

05-16-19 08:54:47 8096(3488) INFO  - ReceiverDetails::isMatchFound - allowing connection via subnetmasking to IP address xxx.xxx.xxx.xxx

05-16-19 08:54:47 8096(3488) DEBUG - ReceiverDetails::~ReceiverDetails - dtor called

05-16-19 08:54:47 8096(3488) DEBUG - SessionList::add: id 8a92cbd2-de20-4b53-94bf-4f314ecf5aa1

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::doOpenContext - Opened context (8a92cbd2-de20-4b53-94bf-4f314ecf5aa1)

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContext::registerReceiver - the receiver proxy is registered

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::registerReceiver - Registered receiver: (8a92cbd2-de20-4b53-94bf-4f314ecf5aa1)

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::AuthenticateWindowsCredentials - Attempting Windows Credentials Authentication for: (8a92cbd2-de20-4b53-94bf-4f314ecf5aa1)

05-16-19 08:54:47 8096(3488) DEBUG - WinSenderSecurityContext::authenticateWindowsCredentials: at top.

05-16-19 08:54:47 8096(3488) DEBUG - WinSenderSecurityContext::authenticateWindowsCredentials - return to client for second pass SSPI authentication!

05-16-19 08:54:47 8096(3488) DEBUG - WinSenderSecurityContext-SecurityBufferHolder - put security buffers back on buffer stack

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::CloseContext - Attempting context closure of: (8a92cbd2-de20-4b53-94bf-4f314ecf5aa1)

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContext::CloseContext - Closing context (8a92cbd2-de20-4b53-94bf-4f314ecf5aa1)

05-16-19 08:54:47 8096(3488) DEBUG - SenderSessionManager::removeSession -  removing (8a92cbd2-de20-4b53-94bf-4f314ecf5aa1)

05-16-19 08:54:47 8096(3488) DEBUG - SessionList::remove: id 8a92cbd2-de20-4b53-94bf-4f314ecf5aa1

05-16-19 08:54:47 8096(3488) DEBUG - SessionList::remove finished

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::doOpenContext - Refreshing ICE Endpoints

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::doOpenContext - isMediaStreamConnected value: 0

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::doOpenContext - isLegacyReceiver value: 0

05-16-19 08:54:47 8096(3488) DEBUG - IceProxyBuilder::getRemoteIpAddressFromConnection: remoteIpAddress: xxx.xxx.xxx.xxx

05-16-19 08:54:47 8096(3488) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32

05-16-19 08:54:47 8096(3488) INFO  - ReceiverDetails::isMatchFound - allowing connection via subnetmasking to IP address xxx.xxx.xxx.xxx

05-16-19 08:54:47 8096(3488) DEBUG - ReceiverDetails::~ReceiverDetails - dtor called

05-16-19 08:54:47 8096(3488) DEBUG - SessionList::add: id 07bbe09d-eaa3-4d18-b686-56ec99a1810e

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::doOpenContext - Opened context (07bbe09d-eaa3-4d18-b686-56ec99a1810e)

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContext::registerReceiver - the receiver proxy is registered

05-16-19 08:54:47 8096(3488) DEBUG - SenderSecurityContextRouter::registerReceiver - Registered receiver: (07bbe09d-eaa3-4d18-b686-56ec99a1810e)

05-16-19 08:55:02 8096(3488) DEBUG - SenderSecurityContextRouter::AuthenticateUserDomainPassword - Attempting User Domain Password Authentication for: (07bbe09d-eaa3-4d18-b686-56ec99a1810e)

05-16-19 08:55:02 8096(3488) DEBUG - WinSenderSecurityContext::authenticateUserDomainPassword: at top

05-16-19 08:55:02 8096(3488) DEBUG - WinSenderSecurityContext::authenticateUserDomainPassword: credentials to be authenticated

05-16-19 08:55:02 8096(3488) DEBUG - UserCredentials::setUsername - username = <Machine Name \ user Name >

05-16-19 08:55:02 8096(3488) INFO  - WinSenderSecurityContext::authenticateUserDomainPassword: authentication succeeded!

05-16-19 08:55:02 8096(3488) DEBUG - SenderSecurityContextRouter::enableStaticPort - Static port enabled for connection: (07bbe09d-eaa3-4d18-b686-56ec99a1810e)

05-16-19 08:55:02 8096(3488) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = <Machine Name \ user Name >

05-16-19 08:55:02 8096(3488) DEBUG - SessionList::checkDesktopLogin - consolestate userName = <Machine Name \ user Name >

05-16-19 08:55:02 8096(3488) DEBUG - SenderSessionManager::isOwner - <Machine Name \ user Name > is owner.

05-16-19 08:55:02 8096(3488) DEBUG - SenderSecurityContext::authorize_async() starting

05-16-19 08:55:02 8096(6032) DEBUG - SenderSecurityContext::AuthorizeThread::run - Thread start

05-16-19 08:55:02 8096(6032) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = <Machine Name \ user Name >

05-16-19 08:55:02 8096(6032) DEBUG - SessionList::checkDesktopLogin - consolestate userName = <Machine Name \ user Name >

05-16-19 08:55:02 8096(6032) DEBUG - SenderSessionManager::Authorize - the primary Receiver is authorized

05-16-19 08:55:02 8096(6032) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = <Machine Name \ user Name >

05-16-19 08:55:02 8096(6032) DEBUG - SessionList::checkDesktopLogin - consolestate userName = <Machine Name \ user Name >

05-16-19 08:55:02 8096(6032) DEBUG - SenderSessionManager::isOwner - <Machine Name \ user Name > is owner.

05-16-19 08:55:02 8096(6032) DEBUG - WinSenderSessionManager::Authorize - authorizationStatus: 0

05-16-19 08:55:02 8096(6032) DEBUG - WinLogonSystem::isCredentialProviderAvailable called

05-16-19 08:55:02 8096(6032) DEBUG - Using Easy Logon Credential Provider

05-16-19 08:55:02 8096(6032) DEBUG - WinSenderSessionManager::legacySsoAuthorize: querying receiver for legacy SSO.

05-16-19 08:55:02 8096(6032) DEBUG - WinSenderSessionManager::legacySsoAuthorize: receiver supports new SSO.

05-16-19 08:55:02 8096(6032) DEBUG - SenderSecurityContext::AuthorizeThread::run - returnStatus: OK

05-16-19 08:55:02 8096(6032) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = <Machine Name \ user Name >

05-16-19 08:55:02 8096(6032) DEBUG - SessionList::checkDesktopLogin - consolestate userName = <Machine Name \ user Name >

05-16-19 08:55:02 8096(6032) DEBUG - SenderSessionManager::isOwner - <Machine Name \ user Name > is owner.

05-16-19 08:55:02 8096(6032) DEBUG - SenderSessionManager::disconnectAllReceivers - Disconnect 0 receivers

05-16-19 08:55:02 8096(6032) DEBUG - SenderSecurityContext::AuthorizeThread::isLegacyReceiverWithMediaStreamSessionActive - isMediaStreamConnected value: 0

05-16-19 08:55:02 8096(6032) INFO  - SenderSessionManager::getReceiverRgsVersionString - RGS Receiver version: 7.6.0.18584

05-16-19 08:55:02 8096(6032) DEBUG - SenderSecurityContext::AuthorizeThread::isLegacyReceiverWithMediaStreamSessionActive - isLegacyReceiver value: 0

05-16-19 08:55:03 8096(6032) DEBUG - SenderSecurityContext::AuthorizeThread::run - createSenderProxy

05-16-19 08:55:03 8096(6032) DEBUG - SenderSessionManager::createSenderProxy(): Creating sender proxy on ssl

05-16-19 08:55:03 8096(6032) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.1.95

05-16-19 08:55:03 8096(6032) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(6032) DEBUG - SenderImpl::create, ID: 07bbe09d-eaa3-4d18-b686-56ec99a1810e

05-16-19 08:55:03 8096(6032) DEBUG - ThreadedEncoder::ThreadedEncoder - using 12 threads

05-16-19 08:55:03 8096(6032) DEBUG - ThreadedEncoder::ThreadedEncoder - using codec HP3

05-16-19 08:55:03 8096(6032) DEBUG - SenderImpl::createSenderDisplay(): added object ISenderDisplayIntf to adapter:Sender

05-16-19 08:55:03 8096(6032) DEBUG - SenderImpl::createCodec(): added object ICodecIntf to adapter:Sender

05-16-19 08:55:03 8096(6032) DEBUG - SenderImpl::createSenderLens(): added object IceSenderLens to adapter:Sender

05-16-19 08:55:03 8096(6032) DEBUG - SenderSessionManager::createSenderProxy(): adding SenderImpl to ssl adapter

05-16-19 08:55:03 8096(6032) DEBUG - SessionList::assignSender: id 07bbe09d-eaa3-4d18-b686-56ec99a1810e

05-16-19 08:55:03 8096(6032) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = <Machine Name \ user Name >

05-16-19 08:55:03 8096(6032) DEBUG - SessionList::checkDesktopLogin - consolestate userName = <Machine Name \ user Name >

05-16-19 08:55:03 8096(6032) DEBUG - SenderSessionManager::ScrubThread::startScrubbing

05-16-19 08:55:03 8096(6032) DEBUG - SenderEventLog::slotSetPrimaryUser entered.

05-16-19 08:55:03 8096(6032) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Preload

05-16-19 08:55:03 8096(6032) INFO  - FlexLicenseBase::checkoutFeature() for RGS_Preload succeeded

05-16-19 08:55:03 8096(6032) INFO  - ModelValidator::validateModel() VENDOR_STRING is ZBook; Z8xx; Z6xx; Z4xx; Z2xx; Z1; 87xxw; 85xxw; 84xxw; HP Z; model is HP Z2 SFF G4 Workstation

05-16-19 08:55:03 8096(6032) DEBUG - LicenseHolder::checkoutHardwareDependentLicense successfully Checked Out License FeatureName: RGS_Preload

05-16-19 08:55:03 8096(6032) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 1920x1080

05-16-19 08:55:03 8096(6032) INFO  - VirtualDisplayHolder::resetVirtualDisplay: create Null virtual display, remove old virtual display

05-16-19 08:55:03 8096(6032) DEBUG - NvidiaFeatures::doesSystemSupportCaptureSDK - returning false, only supported on Windows 7

05-16-19 08:55:03 8096(6032) DEBUG - WinNvcVirtualDisplay::isSupported - returning true

05-16-19 08:55:03 8096(6032) DEBUG - NvidiaFeatures::doesSystemSupportCaptureSDK - returning false, only supported on Windows 7

05-16-19 08:55:03 8096(6032) DEBUG - WinNvcVirtualDisplay::isSupported - returning true

05-16-19 08:55:03 8096(6032) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[WDD] is supported

05-16-19 08:55:03 8096(6032) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[NvFBC] is NOT supported

05-16-19 08:55:03 8096(6032) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[DX10] is supported

05-16-19 08:55:03 8096(6032) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[ChangeList] is NOT supported

05-16-19 08:55:03 8096(6032) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[Comparitron] is supported

05-16-19 08:55:03 8096(6032) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[NULL] is supported

05-16-19 08:55:03 8096(6032) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 1920x1080

05-16-19 08:55:03 8096(6032) DEBUG - HprVirtualDisplay::WDDVirtualDisplay::createCursor - Creating WDDCursor

05-16-19 08:55:03 8096(6032) INFO  - VirtualDisplayHolder::resetVirtualDisplay: create DesktopDuplication virtual display, remove old virtual display

05-16-19 08:55:03 8096(6032) INFO  - VirtualDisplayHolder::handleDisplayTransition - created DesktopDuplication virtual display

05-16-19 08:55:03 8096(6032) DEBUG - WinLogonSystem::isCredentialProviderAvailable called

05-16-19 08:55:03 8096(6032) DEBUG - Single Sign-On Credential Provider not registered

05-16-19 08:55:03 8096(6032) DEBUG - WinGdiBlankScreenAndBlockInput::slotPrimarySessionLogin

05-16-19 08:55:03 8096(6032) DEBUG - GdiScreenBlankThread::stop

05-16-19 08:55:03 8096(6032) DEBUG - GdiScreenBlankThread::stop: join thread

05-16-19 08:55:03 8096(6032) DEBUG - WinGdiBlankScreenAndBlockInput::slotPrimarySessionLogin: start screen blank thread

05-16-19 08:55:03 8096(6032) DEBUG - SenderLoginNotification::processPrimarySessionLogin()

05-16-19 08:55:03 8096(6032) DEBUG - SenderLoginNotification::createLoginMutex()

05-16-19 08:55:03 8096(6032) DEBUG - SenderLoginNotification::processPrimarySessionLogin -- SetEvent Succeeded

05-16-19 08:55:03 8096(6032) DEBUG - VmwareDisplaysConnectionStatus::processRGSLogin()

05-16-19 08:55:03 8096(5620) DEBUG - GdiScreenBlankThread::run: going to blanking phase

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::registerReceiver: live id is d49f91e0-8bd7-48d9-ade3-1e1121a536e6

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::registerReceiver: identity is 5c37cdec-812a-4ab3-9f59-41e2ec2b3735

05-16-19 08:55:03 8096(5252) DEBUG - SenderDisplayImpl::start - start the screen update thread

05-16-19 08:55:03 8096(5252) DEBUG - SenderDisplayImpl::start - start the cursor update thread

05-16-19 08:55:03 8096(8152) DEBUG - ScreenUpdateThread::run - Thread start

05-16-19 08:55:03 8096( 244) DEBUG - CursorUpdateThread::run - Thread start

05-16-19 08:55:03 8096(5252) DEBUG - SenderSessionManager::sendReconnectCookie: loop through all sessions - nsessions = 1

05-16-19 08:55:03 8096(5252) DEBUG - SenderSessionManager::sendReconnectCookie: give the receiver the reconnect cookie

05-16-19 08:55:03 8096(5252) DEBUG - SenderSessionManager::sendReconnectCookie: sent

05-16-19 08:55:03 8096(3488) DEBUG - SenderImpl::getDisplayIntf: 6f03a5f0-0d4a-4b74-92ec-0f55620dfdc8 Sender

05-16-19 08:55:03 8096(3488) DEBUG - SenderImpl::getProxy: proxy argument: 6f03a5f0-0d4a-4b74-92ec-0f55620dfdc8 -t -e 1.0:ssl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(3488) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.1.95

05-16-19 08:55:03 8096(3488) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(3488) DEBUG - SenderImpl::getDisplayIntf: displayIntf 6f03a5f0-0d4a-4b74-92ec-0f55620dfdc8 -t -e 1.0:ssl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(3488) INFO  - PutImageSupportedCallback: Receiver supports putImageUpdate

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getProxy: proxy argument: cca9fc18-7ec3-46bf-a4df-88f91be640d1 -t -e 1.0:ssl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(5252) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.1.95

05-16-19 08:55:03 8096(5252) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createStreamControl - isCollabMode: 0

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createTCPStreamControl - adapter: Sender

05-16-19 08:55:03 8096(5252) DEBUG - MediaFacade::createStreamControlProxy - adapter: Sender

05-16-19 08:55:03 8096(5252) DEBUG - MediaFacade::createStreamControlProxy: mapping stream control, sender [b5f9528c-6f43-45cc-8bd1-a94ef575cca9, 07bbe09d-eaa3-4d18-b686-56ec99a1810e]

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getRgsLicense successfullyCheckedOutLicenseFeatureName: RGS_Preload

05-16-19 08:55:03 8096(5252) DEBUG - SystemFeatureManager::getFeaturesRequiringRegistration - HPVelocity H264 Info

05-16-19 08:55:03 8096(5252) DEBUG - HPVelocityFeature::getIsEnabled - true

05-16-19 08:55:03 8096(5252) DEBUG - SystemFeatureManager::getEnabledFeatures - HPVelocity H264 Info

05-16-19 08:55:03 8096(5252) DEBUG - FeatureRegistration::isFeatureRegistered: bios uuid CC924584-346C-8415-0D50-FE467F32225D

05-16-19 08:55:03 8096(5252) INFO  - FeatureRegistration::isFeatureRegistered: already registered.

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::notifyObserversOfOnFeatureRegistered()

05-16-19 08:55:03 8096(5252) DEBUG - HPVelocityFeature::onRegistered

05-16-19 08:55:03 8096(5252) DEBUG - FeatureRegistration::isFeatureRegistered: bios uuid CC924584-346C-8415-0D50-FE467F32225D

05-16-19 08:55:03 8096(5252) INFO  - FeatureRegistration::isFeatureRegistered: already registered.

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::notifyObserversOfOnFeatureRegistered()

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getTransportCapabilities - returning transportype:liveudp;transporttype:tcp;

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getLiveSenderIntf - m_objectAdapter: Sender

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getLiveSenderIntf: halting sync pulse thread

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getLiveSenderIntf: halting connection status thread

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveDisplay: mId:6f03a5f0-0d4a-4b74-92ec-0f55620dfdc8

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveDisplay: displayProxy: d2f3995b-8762-4f4e-b858-c486bf1d5279 -t -e 1.0:livessl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveDisplay: m_displayIntf: d2f3995b-8762-4f4e-b858-c486bf1d5279 -t -e 1.0:livessl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveDisplay: added object ISenderDisplayIntf to adapter:SenderLiveUdp

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveCodec: mId:cca9fc18-7ec3-46bf-a4df-88f91be640d1

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveCodec(): added object ICodecIntf to adapter:SenderLiveUdp

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveLens: mId:0862ffb0-3cfb-48ed-9272-afa5a360b5c0

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveLens(): added object IIceSenderLensIntf to adapter:SenderLiveUdp

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createStreamControl - isCollabMode: 0

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveUDPStreamControl - adapter: SenderLiveUdp

05-16-19 08:55:03 8096(5252) DEBUG - MediaFacade::createStreamControlProxy - adapter: SenderLiveUdp

05-16-19 08:55:03 8096(5252) DEBUG - MediaFacade::createStreamControlProxy: mapping stream control, sender [2985d6c8-f401-4bd6-b051-5662d34f1bf9, ]

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::createLiveDeviceFactory: mId:838f5192-4245-49d7-b277-15d7230ec3a5

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getLiveSenderIntf - proxy: d49f91e0-8bd7-48d9-ade3-1e1121a536e6 -t -e 1.0:livessl -h 192.168.1.95 -p 42966 -t 30000

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getLiveSenderIntf - m_liveAdapter: SenderLiveUdp

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getLiveSenderIntf - current.adapter: Sender

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getLiveSenderIntf - current.id: 07bbe09d-eaa3-4d18-b686-56ec99a1810e

05-16-19 08:55:03 8096(5252) DEBUG - SenderImpl::getLiveSenderIntf - current.facet:

05-16-19 08:55:19 8096(3488) DEBUG - SenderSecurityContextRouter::CloseContext - Attempting context closure of: (07bbe09d-eaa3-4d18-b686-56ec99a1810e)

05-16-19 08:55:19 8096(3488) DEBUG - SenderSecurityContext::CloseContext - Closing context (07bbe09d-eaa3-4d18-b686-56ec99a1810e)

05-16-19 08:55:19 8096(3488) DEBUG - SenderSessionManager::removeSession -  removing (07bbe09d-eaa3-4d18-b686-56ec99a1810e)

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::scrub - deleting (07bbe09d-eaa3-4d18-b686-56ec99a1810e)

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 1,0,1,0,0 sessions before deleting

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::scrub - lock the screen, and disconnect all receivers

05-16-19 08:55:20 8096(7092) DEBUG - WinSenderSessionManager::lockScreen - at top

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::disconnectNonPrimaryReceivers

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 1,0,1,0,0 sessions after disconnecting all receivers

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::removeSenderInterfaces(): removing from Sender

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::removeSenderInterfaces(): removing senderDisplayImpl: d2f3995b-8762-4f4e-b858-c486bf1d5279

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::removeSenderInterfaces(): removing codec: a66e968c-40f1-4a57-b0ef-3ce305c4d0bc

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::removeSenderInterfaces(): removing lens: 18bbdad9-b744-4681-9307-912aeeb9074a

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::removeSenderInterfaces(): removing senderDisplayImpl: 6f03a5f0-0d4a-4b74-92ec-0f55620dfdc8

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::removeSenderInterfaces(): removing codec: cca9fc18-7ec3-46bf-a4df-88f91be640d1

05-16-19 08:55:20 8096(7124) DEBUG - WinSenderSessionManager::LockScreenThread::run - call LockWorkStation()

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::removeSenderInterfaces(): removing lens: 0862ffb0-3cfb-48ed-9272-afa5a360b5c0

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::removeSenderInterfaces(): removing mediaFacade

05-16-19 08:55:20 8096(7092) DEBUG - MediaFacade::removeStreamControlProxy: remove mapping for 2985d6c8-f401-4bd6-b051-5662d34f1bf9

05-16-19 08:55:20 8096(7092) DEBUG - IceStreamControlSource::onDestroyNotificationStream - 2985d6c8-f401-4bd6-b051-5662d34f1bf9

05-16-19 08:55:20 8096(7092) DEBUG - IceStreamControlSource::onDestroyCursorStream - 2985d6c8-f401-4bd6-b051-5662d34f1bf9 active 0 created 0

05-16-19 08:55:20 8096(7092) DEBUG - IceStreamControlSource::onDestroyVideoStream - StreamControlId=2985d6c8-f401-4bd6-b051-5662d34f1bf9

05-16-19 08:55:20 8096(7092) DEBUG - IceStreamControlSource::onDestroyVideoStream: session not found 2985d6c8-f401-4bd6-b051-5662d34f1bf9

05-16-19 08:55:20 8096(7092) DEBUG - IceStreamControlSource::onDestroyVideoStream: active streams - 0

05-16-19 08:55:20 8096(7092) DEBUG - IceStreamControlSource::handleDisconnect - StreamControlId=2985d6c8-f401-4bd6-b051-5662d34f1bf9

05-16-19 08:55:20 8096(7092) DEBUG - IceStreamControlSource::handleDisconnect: Session 2985d6c8-f401-4bd6-b051-5662d34f1bf9 is not primary.

05-16-19 08:55:20 8096(7092) DEBUG - SenderDisplayImpl::~SenderDisplayImpl: setMarkedForDeletion

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::scrub: removing id: 07bbe09d-eaa3-4d18-b686-56ec99a1810e from tcp adapter

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::scrub: removing id: d49f91e0-8bd7-48d9-ade3-1e1121a536e6 from live adapter

05-16-19 08:55:20 8096(7092) DEBUG - SenderImpl::disconnectReceiver: ConnectionI.cpp:2930: Ice::CloseConnectionException calling disconnect()

05-16-19 08:55:20 8096(7092) DEBUG - SessionList::unassignSender: id 07bbe09d-eaa3-4d18-b686-56ec99a1810e

05-16-19 08:55:20 8096(7092) DEBUG - SessionList::remove: id 07bbe09d-eaa3-4d18-b686-56ec99a1810e

05-16-19 08:55:20 8096(7092) DEBUG - SessionList::remove finished

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::ScrubThread::stopScrubbing

05-16-19 08:55:20 8096(7092) DEBUG - WinGdiBlankScreenAndBlockInput::slotStopBlanking

05-16-19 08:55:20 8096(7092) DEBUG - GdiScreenBlankThread::stopBlanking

05-16-19 08:55:20 8096(5620) DEBUG - GdiScreenBlankThread::run: wait for unblanking signal

05-16-19 08:55:20 8096(7092) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 1920x1080

05-16-19 08:55:20 8096(7092) INFO  - VirtualDisplayHolder::resetVirtualDisplay: create Null virtual display, remove old virtual display

05-16-19 08:55:20 8096(2736) DEBUG - ServiceEventMonitorThread::run - SessionLockEvent occured

05-16-19 08:55:20 8096(2736) DEBUG - WinConsoleState::DisplayLock

05-16-19 08:55:20 8096(2736) DEBUG - WinSenderConsoleState::onDisplayLock - DOMAIN\user = <Machine Name \ user Name >

05-16-19 08:55:20 8096(2736) DEBUG - WinSenderConsoleState::handleWtsEvent - event: WTS_SESSION_LOCK

05-16-19 08:55:20 8096(2736) DEBUG - WinSenderConsoleState::updateRdpState: WTS event 7

05-16-19 08:55:20 8096(2736) DEBUG - WinSenderConsoleState::updateRdpState: -> RDP_ABSENT

05-16-19 08:55:20 8096(2736) DEBUG - WinSenderConsoleState::handleWtsEvent - checking for sender as the active session

05-16-19 08:55:20 8096(2736) INFO  - WtsSessionManager::printSessionInfo - Rgsender session ID: 1 Active console session ID: 1

05-16-19 08:55:20 8096(2736) INFO  - WtsSessionManager::printSessionInfo - SessionId: 0 WinStationName: Services State: Disconnected Type: Console is Locked: 0

05-16-19 08:55:20 8096(2736) INFO  - WtsSessionManager::printSessionInfo - SessionId: 1 WinStationName: Console State: Active Type: Console is Locked: 1

05-16-19 08:55:20 8096(2736) DEBUG - SenderSessionManager::LockScreen()

05-16-19 08:55:20 8096(2736) DEBUG - SenderSessionManager::setIoState

05-16-19 08:55:20 8096(2736) DEBUG -     setEnableIO is set to "true" because we are locked *or* no user is logged in

05-16-19 08:55:20 8096(7092) DEBUG - WinLogonSystem::isCredentialProviderAvailable called

05-16-19 08:55:20 8096(7092) DEBUG - Single Sign-On Credential Provider not registered

05-16-19 08:55:20 8096(7092) DEBUG - WinLogonSystem::isCredentialProviderAvailable called

05-16-19 08:55:20 8096(7092) DEBUG - Using Easy Logon Credential Provider

05-16-19 08:55:20 8096(7092) DEBUG - WinEloCredentialProvider called

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::reportConnectionStatus emit NoPrimary

05-16-19 08:55:20 8096(7092) DEBUG - WinGdiBlankScreenAndBlockInput::slotPrimarySessionLogout

05-16-19 08:55:20 8096(7092) DEBUG - GdiScreenBlankThread::doUnblanking

05-16-19 08:55:20 8096(5620) DEBUG - GdiScreenBlankThread::run: going to unblanking phase

05-16-19 08:55:20 8096(5620) DEBUG - GdiScreenBlankThread::run: end

05-16-19 08:55:20 8096(7092) DEBUG - SenderLoginNotification::processPrimarySessionLogout()

05-16-19 08:55:20 8096(7092) DEBUG - SenderLoginNotification::processPrimarySessionLogout -- ResetEvent Succeeded

05-16-19 08:55:20 8096(7092) DEBUG - VmwareDisplaysConnectionStatus::noPrimaryUser()

05-16-19 08:55:20 8096(7092) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 0,0,0,0,0 sessions after deleting

05-16-19 08:55:21 8096(7124) DEBUG -   - console state says that the display IS LOCKED

05-16-19 08:56:16 8096(2736) DEBUG - ServiceEventMonitorThread::run - SessionUnlockEvent occured

05-16-19 08:56:16 8096(2736) DEBUG - WinConsoleState::DisplayUnlock

05-16-19 08:56:16 8096(2736) DEBUG - WinSenderConsoleState::onDisplayUnlock - DOMAIN\user = <Machine Name \ user Name >

05-16-19 08:56:16 8096(2736) DEBUG - WinSenderConsoleState::handleWtsEvent - event: WTS_SESSION_UNLOCK

05-16-19 08:56:16 8096(2736) DEBUG - WinSenderConsoleState::updateRdpState: WTS event 8

05-16-19 08:56:16 8096(2736) DEBUG - WinSenderConsoleState::updateRdpState: -> RDP_ABSENT

05-16-19 08:56:16 8096(2736) DEBUG - WinSenderConsoleState::handleWtsEvent - checking for sender as the active session

05-16-19 08:56:16 8096(2736) INFO  - WtsSessionManager::printSessionInfo - Rgsender session ID: 1 Active console session ID: 1

05-16-19 08:56:16 8096(2736) INFO  - WtsSessionManager::printSessionInfo - SessionId: 0 WinStationName: Services State: Disconnected Type: Console is Locked: 0

05-16-19 08:56:16 8096(2736) INFO  - WtsSessionManager::printSessionInfo - SessionId: 1 WinStationName: Console State: Active Type: Console is Locked: 0

05-16-19 08:56:16 8096(2736) DEBUG - SenderSessionManager::UnlockScreen()

05-16-19 08:56:16 8096(2736) DEBUG -   - use CurrentEnableIoState of EnableIO

05-16-19 08:56:16 8096(2736) DEBUG - SenderSessionManager::setIoState

05-16-19 08:56:16 8096(2736) DEBUG -     setEnableIO is set to "true"

05-16-19 08:56:16 8096(2736) DEBUG -   - call disconnectUnauthorizedReceivers()

05-16-19 08:56:16 8096(2736) DEBUG - SenderSessionManager::disconnectUnauthorizedReceivers()

05-16-19 08:56:16 8096(2736) DEBUG - SenderSessionManager::disconnectUnauthorizedReceivers - all, active, primary, nonprimary, unassigned = 0,0,0,0,0 sessions

 

Edit:

 

Issue resolved.  It appears the network protocol that needs to be set up in the port forwarding is TCP and UDP.  Either one on its own doesn't work.

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UnauthorizedReceivers - Remote connection to RGS

Apology for late reply.  RGS uses TCP except when using HP Velocity and then uses UDP. 

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