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‎04-07-2018 09:45 AM - last edited on ‎04-07-2018 10:23 AM by Retired

HP Recommended

This thing is absolutely painful to use. I have already returned this laptop once and had it replaced for other issues. If this does not get resloved soon it can go back to the store and stay there.

 

3 REPLIES 3

‎04-07-2018 11:26 AM

HP Recommended

So follow my advice: Disable the touch pad in Settings. I have had no trouble since I did that and simply relied on the mouse. You can always re-enable it if you want to use the touch pad - and are willing to suffer the problem.

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‎04-10-2018 07:05 AM

HP Recommended

???????? Are you kidding me?  This is a brand new computer! Who do you work for?

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‎04-10-2018 07:37 AM

HP Recommended

I share your frustration. I am not the source of it.

 

And, no, I do not work for Hp or Synaptics or anybody but myself.

 

Yes, the same thing happened to my brand new Spectre. The problem is a bug in Synaptics touch pad driver. I simply found a workaround until you can get a driver that fixes the problem.

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