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‎11-17-2018 09:12 AM - last edited on ‎11-17-2018 09:54 AM by Retired

HP Recommended

I downloaded the driver (FHD) for the HP active pen and i still cannot connect to my pavilion x360.  what else am I missing?

1 REPLY 1

‎11-18-2018 01:56 PM

HP Recommended

@mosesvibe,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see you need information and assistance related to HP Active stylus, No worries, I'll be glad to help you.

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your product? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Did you purchase this HP Active stylus with this computer?

What happens when you try to connect? Have you tried to calibrate the stylus.

 

Could you please respond to this post with the details of the product so that I can provide you with an accurate steps which should help you resolve this issue.

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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