04-17-2019 12:57 PM
My name is Réka Kiss, and I want to ask your help into the next problem:
Today, when I turned on my laptop, on the screen I didn't saw the cursor. I tried to moved the mouse, but it's not worked, just like the touchpad 😞 If I click with the mouse it is reacting (the touchpad don't).
I restarted the laptop twice, but the problem persisted.
Please, help me fix this problem. Thanks in advance, and sorry for my english.
04-18-2019 07:57 AM
Welcome to the HP Support Community.
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