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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-26-2017 07:27 AM

HP Recommended
Product: Hp spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hello, I recently bought a new Hp spectre x360 from Canada and now I'm in europe.
the charger says it can whistand 240V but the small plug that comes before the charger says max 125V.

how can I resolve this problem without frying my laptop ? 
do I need a transformer ? 
or should I just simply put it in ?

3 REPLIES 3

‎11-26-2017 07:47 AM

HP Recommended

Hi

 

Dont just plug it in, because the socket profile may be different as well as the voltage.

 

Buy a replacement cable, or get someone qualified to change the plug.

 

Buy a replacement charger.

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‎11-26-2017 08:29 AM

HP Recommended
Where can I get a 3 prong replacement cable ?
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‎11-26-2017 08:35 AM

HP Recommended

Hi

 

I live in Europe and what Country can define what plug.

 

http://cpc.farnell.com/search?st=mains%20cables%20with%20plug

 

So a picture or description may help.

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