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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Z book 15u g3
Microsoft Windows 10 (32-bit)

After reinstalling my laptop the brightness keys have stopped functioning and brightness must be altered manually through the settings. 

 

All other fucntion keys are functioning normally. 

1 REPLY 1
HP Recommended

Hi,

 

As per quick specs Zbook 15u G3  does not support Win 10 32 bit, but it supports Windows 10 64 bit.

 

Please find all supported OS in below link:

http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c04832538

 

For display brightness key issue, you need to update "Display drivers", "Chipset Drivers"  & "Hot Key drivers"

 

 

 

Driver page for windows 10 64 bit

https://support.hp.com/in-en/drivers/selfservice/hp-zbook-15u-g3-mobile-workstation/8693764

 

 

If issue persist please feel free to contact HP :


http://welcome.hp.com/country/w1/en/contact_us.html

 

For Phone assistance
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.
If your problem is solved , please click the Accepted Solution button

----------------------
Good Luck !!!

I am an HP employee
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