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HP Recommended
HP Spectre X360
Microsoft Windows 10 (64-bit)

Hi, 

 

I bought the hp pen (1MR94AA) and followed the instructions to pair it with my HP Spectre ( Model 13-4030la) and it has not been able to work with my compute touch screen.  I have tried the options of installing drivers and uninstalling drivers, checked calibration, downloaded apps for cutomizing the pen, did the teouch screen tests, and I even changed the pen thinking it was defective for another one of the same model. Even though I have tried all of this, the touch screen is fin when I use my finger to write but it does not recognize the pen at all.  The pen is not activated on the touch screen when I tap on it and also it does not appear as a bluetooth device after taping or pressing on the 2 buttons. 

 

Is there anything I can do or a different reason why this is not working? 

 

Please help! I have been researching for solutions long and hard. 

 

Looking forward to a light at the end of the tunnel. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@LLL6 

 

Sorry, tunnel remains dark.

 

Product introduced mid-2015

 

This notebook does not support an HP stylus.

 

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

K8N39LA HP Spectre x360 - 13-4030la (ENERGY STAR)

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@LLL6 

 

Sorry, tunnel remains dark.

 

Product introduced mid-2015

 

This notebook does not support an HP stylus.

 

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

K8N39LA HP Spectre x360 - 13-4030la (ENERGY STAR)

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.