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HP Spectre x360 active pen stopped working. Any help fixing this issue would be appreciated.

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HP Spectre x360
Microsoft Windows 10 (64-bit)

HP active pen stopped working. I've changed the battery, gone into device manager and deleted drivers under keyboard, restarted computer and still doesn't work. Any suggestions?

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@Rubygirl_18 Here's a related post that has helped others in the past" click here for details,

That said, Did the stylus come with the computer? And if yes, and it recently stopped working, try the below steps:

 

If it is supported and yet doesn't work, try the below steps to install the latest firmware/update:

  1. Go to the HP Software & Driver Downloads page.

  2. Type your model number in the Enter your HP product name, product number or serial number box, for example, HP Spectre 15-bl000 x360 Convertible PC, and then click Find.

    If a list of model numbers displays, select your model number from the list.

    The Software and driver results page for your model displays.

  3. Make sure the Detected operating system is correct. If necessary, click Change, select your operating system and version, and then click Change.

  4. Click Firmware.

  5. If a firmware update is available for the touch screen, click Download next to the update.

  6. Follow the on-screen instructions to install the firmware update.

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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