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HP Recommended
HP USB Standard Duty Cash Draw
Microsoft Windows 10 (64-bit)

Hi ,

 

We are using HP USB Standard Duty Cash Drawer(E8E45AA) with OPOS driver and we have installed latest drivers as well . However when we test the cash drawer first time it opens electronically but from next time it throws error and dosent works . It gives the below error "OposCashDrawer device failed with error 'OPOS_E_FAILURE'"

 

When tested with HP OPOS USB Cash drawer utility we get the below log , can someone help me here 

 

08/17 13:09:50.400 P1FB0 T1D5C +ResultCode [Get]
08/17 13:10:19.511 P1FB0 T1D5C *EventPreCloseRelease
08/17 13:10:19.511 P1FB0 T1D5C +Close-CloseService [Function] 0 parameters
08/17 13:10:19.511 P1FB0 T1D5C -Close-CloseService [Function] RC=0
08/17 13:10:19.511 P1FB0 T1D5C *EventClose
08/17 13:10:19.511 P1FB0 T1D5C *Close [Function] RC=0
08/17 13:10:24.855 P1FB0 T1D5C *Advise: Sink 0xB9BC3C; Cookie 0x1
08/17 13:10:24.856 P1FB0 T1D5C *FreezeEvents: Freezing 0
08/17 13:10:24.856 P1FB0 T1D5C *FreezeEvents: Unfreezing 0
08/17 13:10:24.856 P1FB0 T1D5C *Open [Function]: DeviceName <HPUSBCashDrawer-1>
08/17 13:10:24.856 P1FB0 T1D5C Opened registry key HKLM\SOFTWARE\OLEforRetail\ServiceOPOS\CashDrawer
08/17 13:10:24.856 P1FB0 T1D5C DeviceName is a LogicalName; converted to PhysicalName <HPUSBCashDrawer-1>
08/17 13:10:24.856 P1FB0 T1D5C Opened DeviceName subkey
08/17 13:10:24.856 P1FB0 T1D5C DeviceName mapped to ProgID <HPOPOSCD>
08/17 13:10:24.856 P1FB0 T1D5C ProgID mapped to ClassID
08/17 13:10:24.856 P1FB0 T1D5C Created Service Object
08/17 13:10:24.856 P1FB0 T1D5C Acquired Service Object's dispatch pointer
08/17 13:10:24.856 P1FB0 T1D5C +Open-OpenService [Function] 3 parameters
08/17 13:10:24.856 P1FB0 T1D5C #1: STRING; Length 10 <CashDrawer>
08/17 13:10:24.856 P1FB0 T1D5C #2: STRING; Length 17 <HPUSBCashDrawer-1>
08/17 13:10:24.856 P1FB0 T1D5C #3: DISPATCH 0x29E0860
08/17 13:10:24.856 P1FB0 T1D5C -Open-OpenService [Function] RC=0 -- Closed
08/17 13:10:24.856 P1FB0 T1D5C Service Object's OpenService succeeded
08/17 13:10:24.856 P1FB0 T1D5C <Start> Service Object Properties.
08/17 13:10:24.856 P1FB0 T1D5C +Open-ServiceObjectDescription [Get]
08/17 13:10:24.856 P1FB0 T1D5C -Open-ServiceObjectDescription [Get]. Length 76
08/17 13:10:24.856 P1FB0 T1D5C <HP OPOS USB Cash Drawer Service, Copyright (C) 201>
08/17 13:10:24.856 P1FB0 T1D5C <5 HP. All rights reserved.>
08/17 13:10:24.856 P1FB0 T1D5C +Open-DeviceDescription [Get]
08/17 13:10:24.856 P1FB0 T1D5C -Open-DeviceDescription [Get]. Length 18 <HP USB Cash Drawer>
08/17 13:10:24.856 P1FB0 T1D5C +Open-DeviceName [Get]
08/17 13:10:24.856 P1FB0 T1D5C -Open-DeviceName [Get]. Length 17 <HPUSBCashDrawer-1>
08/17 13:10:24.856 P1FB0 T1D5C <End> Service Object Properties.
08/17 13:10:24.856 P1FB0 T1D5C +Open-ServiceObjectVersion [Get]
08/17 13:10:24.856 P1FB0 T1D5C -Open-ServiceObjectVersion [Get]: 1013005 (0xF750D)
08/17 13:10:24.856 P1FB0 T1D5C - Success (0/0)
08/17 13:10:24.856 P1FB0 T1D5C +ClaimDevice [Function] 1 parameter
08/17 13:10:24.856 P1FB0 T1D5C #1: LONG 2000 (0x7D0)
08/17 13:10:24.856 P1FB0 T1D5C -ClaimDevice [Function] RC=0
08/17 13:10:24.856 P1FB0 T1D5C +DeviceEnabled [Set]: 1 (0x1)
08/17 13:10:30.617 P1FB0 T1D5C -DeviceEnabled [Set]
08/17 13:10:30.617 P1FB0 T1D5C +ResultCode [Get]
08/17 13:10:30.617 P1FB0 T1D5C -ResultCode [Get]: 111 (0x6F)
08/17 13:10:30.617 P1FB0 T1D5C +ResultCode [Get]
08/17 13:10:30.617 P1FB0 T1D5C -ResultCode [Get]: 111 (0x6F)
08/17 13:10:35.161 P1FB0 T1D5C *EventPreCloseRelease
08/17 13:10:35.161 P1FB0 T1D5C +Close-CloseService [Function] 0 parameters
08/17 13:10:35.161 P1FB0 T1D5C *EventClose
08/17 13:10:35.161 P1FB0 T1D5C *Close [Function] RC=0
08/17 13:10:35.677 P1FB0 T1D5C *Unadvise: Cookie 0x1
08/17 13:10:35.677 P1FB0 T1D5C *Destructing
08/17 13:10:35.677 P1FB0 T1D5C

 

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