09-21-2019 02:24 AM
The site is real. Customer Care https://support.hp.com/us-en
First of all an RTL8723BE is a WiFi adapter. A small part of a computer.
So do you want help?
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
Read Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
This will not work for everyone, but do ya' feel lucky?
HP Notebooks and Mobile Workstations -
No Power, No Boot, No Display When Power Button Is Pressed
NOTE: Be sure the battery is installed in the computer and it has sufficient power before continuing. Due to the design of the Embedded Controller/Keyboard Controller, the power supply must be disconnected and the computer must be powered with battery power to reset the Embedded Controller/Keyboard Controller.
Unplug the AC power from the computer.
Press and hold the power button for more than 12 seconds.
Release the power button (after at least 12 seconds).
The computer will power on and should boot normally after releasing the power button.
Re-connect the AC power to the computer.
NOTE: In case the battery is not charging after performing the steps to reset the Embedded Controller, unplug and re-plug in the AC power again.
Little Boy Blue, come blow your horn.