07-09-2019 11:46 PM
Hello, My laptop keyboard is typing zeros "00000000000000000" like this by itself. I have checked that if it's a hardware issue but it's not. I have reinstalled the keyboard driver, but nothing happened. Also it makes sounds sometimes, like when we press wrong keys laptop makes a sound, this sound is similar to that. Please give me solution to this problem. Thanks in advance.
07-12-2019 10:54 AM
This sounds like a stuck key
Please run a Keyboard Test from F2 Diagnostic and let me know the results
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard
Keep me posted
I Am An HP Employee