Laptops bluetooth not working on sharing phones connection.

[MohdNaseer]

Laptops Bluetooth does not work when phones connection I try to share with.,.

[Jeet_singh]

Hi @MohdNaseer,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

As I understand the Bluetooth device isn't connecting,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Did you perform a system restore to an earlier date it worked without these issues?

Have you attempted to reinstall or update the Bluetooth adapters?

While you respond to that, here's what I recommend you do:

Tips for finding a Bluetooth device

If Windows cannot detect the Bluetooth device, check the following items:

Make sure Wi-Fi is turned on
Make sure Bluetooth is turned on and discoverable
Check device settings and location

Check the following items to troubleshoot Bluetooth issues.

• Make sure the device is turned on, is not low on battery power, and is not in sleep mode.

• Make sure the device is within wireless range of your computer, usually within six to nine feet. If you are not sure if the device is in range, move it closer to your computer, or put the device and computer in the same room.

• Make sure there are no other devices interfering with the wireless device, such as microwave ovens, cordless phones, or other wireless devices.

• If your computer uses an external Bluetooth adapter, make sure the adapter is attached and installed, and is working correctly.

• If Bluetooth is integrated in your computer, especially a notebook computer, make sure the Bluetooth radio transmitter is turned on. Many notebook computers have a button to turn the transmitter on and off. If you are not sure how to turn on the transmitter, check the information that came with your computer or go to the manufacturer website.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(by the end of this document, all the issues should be resolved)

Also, update the recent wireless card drivers: Click here to find and install.

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.