RacerJean Top Student
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Load driver for Office Jet 6978

office jet 6978
Microsoft Windows 10 (64-bit)

How do I load the driver for my old Office Jet 6978 printer? Please.

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HP Support Agent
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Load driver for Office Jet 6978

Hi @RacerJean

 

Download and install the printer driver for your Windows 10 computer from this link.

 

You may also refer to the steps mentioned in the below documents - 

 

Wireless Printer Setup

 

USB Printer Setup

 

Let me know how that goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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RacerJean Top Student
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The system is trying to install the driver for a wireless printer. I am setup with a cable.

Thanks

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RacerJean Top Student
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The driver wants to install as a wireless. I recently installed new aftermarket ink cartridges. Could this be the problem? The printer worked fine for a whole day with the new cartridges.

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RacerJean Top Student
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How do I know what my printer IP address is? 

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RacerJean Top Student
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My 6978 is not listed in the "Install the Printer Driver" and Windows search does not have it either.

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HP Support Agent
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@RacerJean

 

It looks like you were interacting with @asmita6658, but she is out for the day. I'm Betty0610 & I'm at your service.  

 

Are you still facing any issues with the Printer?

 

Thanks


I am an HP Employee

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RacerJean Top Student
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I BOUGHT A EPSON ECOTANK PRINTER FOR UNDER $100 AND YEARS OF INK INCLUDED AND EXCELLENT SUPPORT.

BYE BYE HP

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HP Support Agent
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@RacerJean

 

I understand. Have a nice day!:)


I am an HP Employee

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RacerJean Top Student
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Load driver for Office Jet 6978

 

 

I BOUGHT A EPSON ECOTANK PRINTER FOR UNDER $100 AND YEARS OF INK INCLUDED AND EXCELLENT SUPPORT.

BYE BYE HP

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