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02-16-2020 07:19 AM
Product: How pavilion 15-cs2101TX
Operating System: Microsoft Windows 10 (64-bit)
My laplap is got stuck. Touchpad is working but I am not able to enter any software and document. A message is showing on the display that maxhotkeysinterval ..
After sign in I'm not able to enter in any file or software.
1 REPLY 1
02-18-2020 11:02 AM
I have gone through your Post and would like to help
I suggest you run an Extensive System Test to confirm the Hardware Functionality
- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
If all the Tests pass, please perform a Reset. You can refer to this Link: https://support.microsoft.com/en-in/help/4026528/windows-10-reset-or-reinstall
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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